Best 3 tools for Writing Support Articles in 2025
Create clear, helpful documentation and FAQ articles that reduce support tickets while empowering customers to solve problems independently. Perfect for support teams who want to improve customer satisfaction and reduce workload efficiently.
Scribe
Scribe
Scribe is an AI-powered documentation tool that automatically creates step-by-step guides by recording your screen actions and converting them into professional tutorials. Think of it as a smart assistant that watches everything you do on your computer and turns those actions into clear, easy-to-follow instructions.
DevRev
DevRev
DevRev is an AI-powered platform that combines customer support and software development into one unified system. Think of it as the bridge that connects what customers need with what developers build. The platform uses advanced AI technology called AgentOS, which includes a knowledge graph that understands relationships between customers, products, and development work.
Customerly
Customerly
Customerly is a complete customer service platform that uses AI to automate support conversations, manage live chat, and handle email marketing campaigns. Think of it as having a smart assistant that works 24/7 to help your customers while you focus on growing your business.