Best 7 tools for Providing Technical Support in 2025
Resolve technical issues and provide expert assistance to maintain system functionality and user productivity. Critical for IT teams who want to minimize downtime and ensure smooth operations across the organization.
DevRev
DevRev
DevRev is an AI-powered platform that combines customer support and software development into one unified system. Think of it as the bridge that connects what customers need with what developers build. The platform uses advanced AI technology called AgentOS, which includes a knowledge graph that understands relationships between customers, products, and development work.
Pulsetic
Pulsetic
Pulsetic is a comprehensive website uptime monitoring service designed to help businesses ensure their websites stay online and perform well. Think of it as a digital watchdog that never sleeps, constantly checking if your website is accessible to visitors around the world. The platform monitors your site from multiple global locations and sends immediate notifications when downtime is detected.
Continue
Continue
Continue is an open-source AI-powered coding assistant designed to enhance developer productivity directly within popular IDEs like VS Code and JetBrains. Think of it as your personal AI coding partner that understands your codebase and helps you write better code faster.
Warp
Warp
Warp is an AI-powered terminal and agentic development environment built to help developers ship software faster with multiple AI agents working together. Think of it as a modern replacement for traditional terminals like PowerShell or Bash, but much smarter and more powerful.
timeOS
timeOS
timeOS is an AI-powered meeting assistant and productivity platform designed to revolutionize how professionals manage their time and meetings. Think of it as having a super-smart assistant who never gets tired and remembers everything perfectly.
Bubbles
Bubbles
Bubbles is an AI-powered collaboration platform that serves as your virtual meeting assistant and screen recording tool. Built by a San Francisco-based company, this innovative tool automatically joins your calendar meetings, records conversations, and uses smart technology to create summaries and identify action items.
Krisp
Krisp
Krisp is an AI-powered meeting assistant and noise cancellation tool designed to improve online communication quality. The software uses advanced machine learning technology to identify and remove background noise, voices, and echoes from both sides of your calls in real-time.