Lumro vs Wati: Features, Pricing and User Reviews 2026
Compare features, pricing, reviews, and more to make an informed decision
Lumro
Lumro creates AI agents that handle sales, support, and customer service tasks across multiple channels, working 24/7 for business growth.
Wati
Wati is an AI-powered WhatsApp Business API platform that helps businesses manage customer conversations, automate support, and boost sales.
Lumro
Lumro creates AI agents that handle sales, support, and customer service tasks across multiple channels, working 24/7 for business growth.
Wati
Wati is an AI-powered WhatsApp Business API platform that helps businesses manage customer conversations, automate support, and boost sales.
Lumro
Create AI agents for sales, support, and lead generation
Deploy across website, WhatsApp, Instagram, Facebook, email, phone
Integrate with Shopify, Calendly, HubSpot, Stripe, Google Sheets
Process payments and book appointments through conversations
Generate support tickets and update CRM automatically
Train on your business data and documents
Real-time analytics and performance insights
Enterprise-grade security and privacy protection
Wati
AI-powered chatbots with no-code builder
Team inbox for collaborative customer support
Broadcast messaging with personalized campaigns
Advanced automation and smart routing
Click-to-WhatsApp ads integration
100+ business tool integrations
AI Support Agent for instant query resolution
Multi-channel messaging (Instagram, Facebook, SMS)
Advanced analytics and performance tracking
File sharing and media support
Lumro
Lumro offers flexible pricing plans designed for businesses of all sizes. The platform appears to follow a freemium model, allowing you to start building and testing AI agents at no cost.
Free Plan: Get started with basic AI agent creation and limited monthly conversations. Perfect for small businesses wanting to explore AI customer service capabilities.
Professional Plans: Paid subscriptions unlock unlimited conversations, advanced integrations with business tools, multi-channel deployment across all platforms, priority support, and advanced analytics and reporting features.
Enterprise Solutions: Custom pricing available for larger organizations needing advanced security features, dedicated support, custom integrations, and team management capabilities.
Since Lumro is a newer platform, they offer personalized demos to help businesses understand how AI agents can transform their customer experience. Contact their team to discuss pricing that fits your specific business needs and scale.
Wati
Wati offers flexible pricing designed to grow with your business needs. The platform operates on a pay-as-you-go model with no setup fees, making it accessible for businesses of all sizes.
Pricing structure includes:
No setup costs - Start using WhatsApp API immediately without initial fees
Message-based pricing - Pay only for messages sent, with rates varying by recipient country
Automation credits - Each plan includes specific automation triggers, with options to purchase additional ones monthly
Annual discounts - Save up to 25% with annual subscriptions plus free dedicated onboarding
Flexible payment options - Accept international credit cards and bank transfers for annual plans
The platform also offers a Campaigns-only plan starting at ₹999 (includes ₹999 in message credits), perfect for businesses focused primarily on broadcast messaging. Enterprise plans provide custom pricing based on volume and specific requirements, with dedicated support and advanced features included.