Wati

Wati is an AI-powered WhatsApp Business API platform designed to help businesses communicate with customers at scale through the world's most popular messaging app. Think of it as a complete business communication hub built specifically for WhatsApp.

The platform provides businesses with professional tools to manage customer conversations, send automated messages, create smart chatbots, and collaborate as a team—all within WhatsApp. Unlike regular WhatsApp Business which is limited to small operations, Wati unlocks enterprise-level features like unlimited messaging, advanced automation, detailed analytics, and seamless integrations with other business tools.

Founded as an official WhatsApp Business Solution Provider, Wati serves as the bridge between businesses and WhatsApp's Business API. This means companies can access all the professional features WhatsApp offers for businesses while enjoying Wati's user-friendly interface and powerful management tools.

Getting started with Wati is straightforward and designed for businesses of all sizes. First, create your account at wati.io and choose the plan that fits your needs. You'll need to connect your WhatsApp Business number through their simple setup process.

Here's how to maximize Wati's features:

• Set up your team inbox to manage all customer conversations in one place

• Create chatbots using their no-code builder to handle common questions automatically

• Design broadcast campaigns to send personalized messages to your customer lists

• Configure automation rules for things like welcome messages and quick replies

• Integrate with your existing tools like CRM systems, e-commerce platforms, or help desk software

The platform includes helpful onboarding support to guide you through setup. Start by importing your contacts, creating message templates, and setting up basic automation. The AI Support Agent can handle up to 60% of customer queries automatically, freeing your team to focus on complex issues. Always test your chatbots and automation before going live to ensure smooth customer experiences.

• AI-powered chatbots with no-code builder

• Team inbox for collaborative customer support

• Broadcast messaging with personalized campaigns

• Advanced automation and smart routing

• Click-to-WhatsApp ads integration

• 100+ business tool integrations

• AI Support Agent for instant query resolution

• Multi-channel messaging (Instagram, Facebook, SMS)

• Advanced analytics and performance tracking

• File sharing and media support