Best 20+ Tools for Customer Service Representatives in 2025

Clerk is an authentication platform that handles all aspects of user identity and access control. You get pre-built login screens, user profile pages, and account management tools that you can customize to match your brand. Unlike basic auth solutions, Clerk provides advanced features out of the box.

Kilocode is a tool that brings AI assistance directly into your code editor. You can ask it to write code, fix problems, or explain things in plain language. It works as an extension for VS Code and other similar editors like Cursor and JetBrains.

Sourcery is an AI-powered code reviewer that analyzes your code and suggests improvements in real time. It supports over 30 programming languages including Python, JavaScript, TypeScript, Java, and many more. The tool integrates seamlessly into your development environment, whether you use VS Code, JetBrains IDEs, or work directly in GitHub and GitLab.

Cline is an AI coding agent that lives inside popular code editors like VS Code and JetBrains. It can read your project files, understand your codebase, write and edit code, run terminal commands, and even test web applications in a browser. All of this happens with your permission at every step.

Zencoder is a tool that adds AI coding abilities to your existing code editor. You install it as an extension, and it starts helping you write better code faster. It can read through your entire project, understand how everything connects, and use that knowledge to help you.

Qoder IDE is a complete coding environment that puts AI at the center of your work. Unlike tools that just suggest the next line, Qoder understands your whole codebase, including how files connect and what design choices you made.

Hoppscotch is an API development environment that runs in your web browser. You can test any API by sending requests and viewing the responses instantly. Unlike traditional tools, Hoppscotch is completely free and open-source, meaning anyone can use it or even contribute to improving it.

Postman is an all-in-one platform for working with APIs throughout their entire lifecycle. It provides tools to send API requests, view responses, write tests, create documentation, and monitor performance. Unlike basic HTTP clients, Postman offers a complete environment where teams can organize their work into collections, share them with teammates, and automate testing.

Insomnia is a desktop application that lets you test and work with APIs. Think of it as a specialized tool for developers who need to send requests to APIs and check the responses they get back. It supports all major API types, so you don't need different tools for different projects.

Strapi is an open-source headless CMS built with Node.js that delivers content through APIs instead of traditional web pages. Think of it as a smart backend system that stores and manages your content, then sends it anywhere you need through REST or GraphQL APIs.