Best 6 Tools for Responding to Customer Emails in 2025

Wati is an AI-powered WhatsApp Business API platform designed to help businesses communicate with customers at scale through the world's most popular messaging app. Think of it as a complete business communication hub built specifically for WhatsApp.

Intercom is an AI-first customer service platform designed to streamline how businesses communicate with their customers. It combines live chat, helpdesk ticketing, and intelligent automation in one unified system.

Build Chatbot is a no-code AI chatbot builder designed for businesses and individuals who want to create smart chatbots without technical expertise. What makes it special is its ability to process multiple file formats including PDFs, documents, website URLs, YouTube videos, and even audio and video files - a feature that sets it apart from other chatbot platforms.

Reviewshake is a cloud-based review management software that centralizes all your customer feedback activities. You can generate new reviews by sending automated email and SMS invitations to customers, directing them to your preferred review platforms with simple landing pages.

TARS is a no-code AI chatbot platform that enables businesses to build intelligent conversational agents without any programming knowledge. Think of it as a smart assistant builder that helps you create chatbots for your website, WhatsApp, and other messaging platforms.

Personal AI is a platform that creates personalized AI models using your own data instead of general internet information. When you upload your documents, emails, conversations, and other content, the system builds what they call a Personal Language Model that learns your specific way of communicating.