Best 12 Tools for Managing Customer Relationships in 2025

DevRev is an AI-powered platform that combines customer support and software development into one unified system. Think of it as the bridge that connects what customers need with what developers build. The platform uses advanced AI technology called AgentOS, which includes a knowledge graph that understands relationships between customers, products, and development work.

Durable is an AI website builder designed specifically for small businesses, freelancers, and service providers who need to get online quickly. When you use Durable, the artificial intelligence creates a complete website tailored to your business type in under a minute. It automatically writes professional content, selects relevant images, picks appropriate colors and fonts, and organizes everything into a clean layout.

Wati is an AI-powered WhatsApp Business API platform designed to help businesses communicate with customers at scale through the world's most popular messaging app. Think of it as a complete business communication hub built specifically for WhatsApp.

TARS is a no-code AI chatbot platform that enables businesses to build intelligent conversational agents without any programming knowledge. Think of it as a smart assistant builder that helps you create chatbots for your website, WhatsApp, and other messaging platforms.

Inrō is an Instagram marketing automation platform that transforms how businesses interact with their followers through direct messages and comments. Unlike traditional social media tools that just schedule posts, Inrō focuses on one-to-one conversations at scale.

Spacebring is cloud-based coworking space management software that brings all your operations into one platform. You get tools for member management, room bookings, automated billing, community building, and visitor management.

Customerly is a complete customer service platform that uses AI to automate support conversations, manage live chat, and handle email marketing campaigns. Think of it as having a smart assistant that works 24/7 to help your customers while you focus on growing your business.

Chargebee is a comprehensive subscription billing and revenue management platform designed for businesses that operate on recurring revenue models. Think of it as your complete billing system that handles everything from simple monthly subscriptions to complex usage-based pricing models.

Upflow is a comprehensive accounts receivable automation platform designed specifically for B2B companies struggling with late payments and cash flow management. Think of it as your finance team's smart assistant that handles all the tedious work of collecting money from customers.

Momentum is an AI-powered Revenue Orchestration Platform designed to eliminate manual work from sales and customer success processes. Think of it as an intelligent assistant that listens to every customer interaction and automatically takes action based on what it hears.