Best 6 tools for Following Up with Customers in 2025
Maintain ongoing relationships with customers through strategic follow-up communications that drive repeat business and customer satisfaction. Crucial for sales teams, account managers, and business owners focused on customer retention and long-term growth.
Typedesk
Typedesk
Typedesk is a cross-platform text expander and keyboard automation tool designed to eliminate repetitive typing tasks. Think of it as your personal typing assistant that remembers all your common phrases, responses, and templates so you don't have to type them repeatedly.
Tidio
Tidio
Tidio is a complete customer service platform that combines live chat, AI chatbots, email support, and ticketing systems into one easy-to-use solution. Think of it as your business's communication center where all customer conversations happen in one place.
Bardeen
Bardeen
Bardeen is an AI-powered automation platform that lives in your browser as a Chrome extension. Think of it as a smart assistant that can perform tasks across multiple websites and applications automatically. The tool uses artificial intelligence to help you create custom workflows called "Playbooks" that can scrape data from websites, update your CRM, send emails, and connect different apps together.
DevRev
DevRev
DevRev is an AI-powered platform that combines customer support and software development into one unified system. Think of it as the bridge that connects what customers need with what developers build. The platform uses advanced AI technology called AgentOS, which includes a knowledge graph that understands relationships between customers, products, and development work.
La Growth Machine
La Growth Machine
La Growth Machine is a cloud-based multichannel sales automation platform that streamlines lead generation and outreach across LinkedIn, email, and Twitter. Think of it as your personal sales assistant that works around the clock to find prospects, send personalized messages, and manage conversations.
Customerly
Customerly
Customerly is a complete customer service platform that uses AI to automate support conversations, manage live chat, and handle email marketing campaigns. Think of it as having a smart assistant that works 24/7 to help your customers while you focus on growing your business.