Best 9 tools for Solving Support Issues in 2025

Tidio is a complete customer service platform that combines live chat, AI chatbots, email support, and ticketing systems into one easy-to-use solution. Think of it as your business's communication center where all customer conversations happen in one place.

Voiceflow is a collaborative AI agent platform that allows teams to design, develop, and deploy conversational AI experiences without coding. Think of it as a visual builder for smart chatbots and voice assistants that can understand and respond to customer questions naturally.

DevRev is an AI-powered platform that combines customer support and software development into one unified system. Think of it as the bridge that connects what customers need with what developers build. The platform uses advanced AI technology called AgentOS, which includes a knowledge graph that understands relationships between customers, products, and development work.

Customerly is a complete customer service platform that uses AI to automate support conversations, manage live chat, and handle email marketing campaigns. Think of it as having a smart assistant that works 24/7 to help your customers while you focus on growing your business.

Userback is a comprehensive visual feedback and bug reporting platform designed to help software teams collect, understand, and act on user feedback faster than ever before. Think of it as a bridge between your users and your development team that captures not just what people say, but shows exactly what they mean.

Backtrack is an innovative AI-powered meeting recorder and lead capture assistant designed specifically for trade shows, exhibitions, and professional networking events. Unlike traditional recording apps that require you to start recording before a conversation begins, Backtrack works backwards, allowing you to save and capture the last 5-20 minutes of any conversation after it happens.

Grain is a comprehensive AI meeting assistant that serves as your automatic notetaker for video conferences. Built specifically for growing teams, it combines advanced speech recognition with intelligent summarization to transform your meetings into organized, searchable insights.

tl;dv is an AI-powered meeting intelligence platform that automatically records, transcribes, and analyzes video conferences across multiple platforms. Think of it as your personal meeting assistant that never misses a detail. The tool joins your meetings as a smart bot, capturing high-quality video and audio while generating accurate transcripts in over 30 languages.

Fathom AI is a comprehensive meeting assistant that transforms how you handle video conferences. Think of it as having a highly skilled personal assistant who never misses a detail, joins every meeting, and provides perfect summaries afterward.