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Best 20 Intercom Alternatives in 2025

Intercom is an AI-first customer service platform designed to streamline how businesses communicate with their customers. It combines live chat, helpdesk ticketing, and intelligent automation in one unified system.

20 alternatives found
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Build Chatbot

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Build Chatbot is a no-code AI chatbot builder designed for businesses and individuals who want to create smart chatbots without technical expertise. What makes it special is its ability to process multiple file formats including PDFs, documents, website URLs, YouTube videos, and even audio and video files - a feature that sets it apart from other chatbot platforms.

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Customerly

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Customerly is a complete customer service platform that uses AI to automate support conversations, manage live chat, and handle email marketing campaigns. Think of it as having a smart assistant that works 24/7 to help your customers while you focus on growing your business.

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Tidio

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Tidio is a complete customer service platform that combines live chat, AI chatbots, email support, and ticketing systems into one easy-to-use solution. Think of it as your business's communication center where all customer conversations happen in one place.

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DevRev

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DevRev is an AI-powered platform that combines customer support and software development into one unified system. Think of it as the bridge that connects what customers need with what developers build. The platform uses advanced AI technology called AgentOS, which includes a knowledge graph that understands relationships between customers, products, and development work.

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Lumro

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Lumro is an AI agent platform that creates intelligent virtual assistants for businesses. These agents understand your products, services, and company policies by learning from your website content, documents, FAQs, and past customer conversations.

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Moveo.AI

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Moveo.AI is a conversational AI platform that helps businesses build intelligent chatbots and virtual agents without coding. The platform stands out because it uses its own private language models instead of relying on external AI services like ChatGPT or Claude.

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Wati

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Wati is an AI-powered WhatsApp Business API platform designed to help businesses communicate with customers at scale through the world's most popular messaging app. Think of it as a complete business communication hub built specifically for WhatsApp.

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Typedesk

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Typedesk is a cross-platform text expander and keyboard automation tool designed to eliminate repetitive typing tasks. Think of it as your personal typing assistant that remembers all your common phrases, responses, and templates so you don't have to type them repeatedly.

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WotNot

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WotNot is an AI-powered chatbot platform designed for businesses that want to automate their customer interactions without writing code. Think of it as a virtual assistant builder that works across websites, WhatsApp, Facebook Messenger, and Instagram.

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Synthflow AI

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Synthflow AI is a no-code voice automation platform that creates AI-powered phone agents for businesses. Instead of hiring more customer service staff, you can build virtual assistants that handle incoming and outgoing calls just like human employees would.

Best 20 Intercom Alternatives in 2025