Tidio

Tidio is a complete customer service platform that combines live chat, AI chatbots, email support, and ticketing systems into one easy-to-use solution. Think of it as your business's communication center where all customer conversations happen in one place.

The platform works across your website, social media, email, and messaging apps like WhatsApp and Facebook Messenger. What makes Tidio special is its AI agent called Lyro, which learns from your support content and can handle most customer questions automatically. When Lyro can't help, it smoothly passes the conversation to your human team with all the context preserved.

Founded in 2013, Tidio serves businesses of all sizes across 205+ countries. The platform is designed to be simple enough for small businesses but powerful enough for large companies with thousands of daily conversations.

• AI-powered customer support with Lyro agent

• Live chat widget for real-time conversations

• Multi-channel inbox (email, social media, WhatsApp)

• Automated chatbot flows and templates

• Mobile apps for on-the-go support

• Ticketing system and team management

• Analytics and performance tracking

• 40+ platform integrations

• Custom branding and widget design

• Free plan available