Best 4 Tools for Automating Customer Journeys in 2026

Loops is an email sending platform made for software companies. It lets you create and send three types of emails from one dashboard: campaigns (one-time announcements), loops (automated sequences), and transactional emails (password resets, receipts).

Kit is a platform that helps you build and manage an email list. You can create signup forms and landing pages to collect email addresses, then send messages to your subscribers. It works differently from other email tools because it focuses on what creators need.

Mailercloud is a web-based email marketing tool that lets you create, send, and track email campaigns. You can design professional-looking emails using a simple drag-and-drop editor, or use ready-made templates to get started quickly. The platform includes features like contact list management, email automation, A/B testing, and detailed analytics.

Drip is a tool that helps online stores communicate with customers through email and text messages. When someone visits your store, Drip tracks what they look at and helps you send them relevant messages later. For example, if someone adds items to their cart but leaves without buying, Drip can automatically send them a reminder.