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Best Tool for Collecting Client Feedback in 2025

Gather valuable insights from clients about service quality, satisfaction levels, and improvement opportunities to enhance business relationships. Essential for service providers who want to improve client retention, address concerns proactively, and deliver exceptional customer experiences.

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Zefi.ai

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Zefi.ai is a platform that collects and analyzes customer feedback using artificial intelligence. It connects to over 100 different tools like Zendesk, Slack, Intercom, and social media platforms to gather all your customer conversations in one place. The AI then sorts this feedback into categories and finds important trends that help you understand customer needs better.

Best Tool for Collecting Client Feedback in 2025