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Customerly vs Gaspar AI: Features, Pricing and User Reviews 2026

Compare features, pricing, reviews, and more to make an informed decision

Try Customerly
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Customerly

Customerly is an AI-powered customer service platform that automates support tickets, live chat, and email marketing for growing businesses.

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Try Gaspar AI
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Gaspar AI

Gaspar AI is a generative AI employee helpdesk that auto-resolves 40% of routine support issues instantly.

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Customerly

  • AI assistant (Aura) handles 60% of support conversations automatically

  • Live chat with customizable widgets and mobile support

  • Email marketing campaigns and automation sequences

  • Customer surveys (NPS, CSAT) for feedback collection

  • Help desk ticketing with team collaboration

  • Multi-language customer support

  • CRM with customer interaction history

  • Mobile apps for iOS and Android

  • Integrations with popular business tools

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Gaspar AI

  • Auto-resolves 40% of employee support requests instantly

  • Native integration with Slack, MS Teams, and Jira SM

  • 100+ automations for IT and HR processes

  • Password resets and access management

  • No-code workflow automation templates

  • Real-time analytics and business insights

  • Knowledge base integration and search

  • 30+ application integrations available

  • 24/7 instant employee support

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Customerly

Customerly offers flexible pricing plans designed to grow with your business, starting with a completely free plan for small teams. All paid plans include a 14-day free trial with full access to features, and you can cancel anytime during the trial period.

Pricing structure includes:

  • Free Plan - Basic live chat and limited email marketing for small teams

  • Core Plan - Starting around €29/month with enhanced features and AI credits

  • Growth Plan - Mid-tier pricing with advanced automation and team features

  • Ultimate Plan - Full-featured plan for larger teams with unlimited capabilities

Additional costs: AI conversations with Aura cost €0.45-€0.50 per conversation when you exceed your plan's included credits. Extra team members and interactions can be added to any plan without upgrading to the next tier.

The platform uses interaction-based pricing, meaning you pay based on actual usage rather than just user seats, making it cost-effective for growing businesses.

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Gaspar AI

Gaspar AI offers simple, transparent pricing with no hidden fees or usage limits. The platform provides unlimited capabilities across all plans, ensuring teams get full functionality regardless of their chosen tier.

Free Trial: Start with a 14-day free trial that includes unlimited access to all features, AI chatbot integration, workflow automation, and proactive insights. No credit card required for trial signup.

Standard Plan ($8/user/month): When billed annually, this plan includes user management, AI-powered self-service, automated workflows, platform integrations, and omnichannel access across Slack, Teams, and Jira SM.

Enterprise Solution: Custom pricing for large organizations with advanced customizations, dedicated support, and enterprise-grade security features tailored to specific business requirements.

All plans include the core AI helpdesk functionality, making Gaspar AI accessible for companies of any size looking to automate their employee support operations.