Relay.app vs Zapier: Features, Pricing and User Reviews 2026
Compare features, pricing, reviews, and more to make an informed decision
Relay.app
Relay.app is a modern workflow automation tool with built-in AI and human-in-the-loop controls for seamless team collaboration.
Zapier
Zapier connects 8,000+ apps to automate workflows without coding, making repetitive tasks disappear with simple automation rules.
Relay.app
Relay.app is a modern workflow automation tool with built-in AI and human-in-the-loop controls for seamless team collaboration.
Zapier
Zapier connects 8,000+ apps to automate workflows without coding, making repetitive tasks disappear with simple automation rules.
Relay.app
Built-in AI steps with GPT-4o, Claude, and Gemini models
Human-in-the-loop approvals, decisions, and data input
100+ app integrations including Gmail, Slack, Notion, HubSpot
Collaborative workflow building for teams
Advanced logic with paths, iterators, and conditional branching
Real-time workflow monitoring and testing
Template gallery with pre-built workflows
Unlimited users on team plans
No-code drag-and-drop interface
Zapier
Connect 8,000+ apps with no-code automation
Multi-step workflows with conditional logic
AI-powered workflow building and suggestions
Team collaboration and shared workspaces
Real-time triggers and scheduled automation
Built-in data filtering and formatting tools
Webhooks for custom integrations
Premium app access and enterprise security
Mobile and web platform access
Detailed analytics and monitoring
Relay.app
Relay.app offers transparent, predictable pricing that scales with your team's needs. The platform includes all features across every plan, with differences primarily in usage limits and support levels.
Pricing breakdown:
Free Plan: Perfect for getting started with 200 automated steps and 500 AI credits per month, including all features
Professional Plan ($9/month): Designed for individuals with 1,500 automated steps and 1,000 AI credits monthly
Team Plan: Built for collaboration with unlimited team members, 5,000 steps, and 2,000 AI credits per month (contact for pricing)
Enterprise Plan: Custom pricing for organizations with specific security, integration, or support requirements
All plans include unlimited workflows, all integrations, and the ability to add more steps or AI credits as needed. Unlike competitors, there are no hidden fees, premium integrations, or feature restrictions based on plan level. The transparent pricing model helps teams budget effectively without surprise costs.
Zapier
Zapier offers flexible pricing plans designed to grow with your automation needs. The Free plan provides 100 tasks per month with unlimited two-step Zaps, perfect for trying out basic automation.
Paid plans include:
Professional ($29.99/month): 750+ tasks, multi-step Zaps, premium apps, and advanced features like conditional logic
Team ($103.50/month): Shared workspaces, unlimited users, collaboration tools, and priority support
Enterprise (Custom pricing): Advanced security, governance controls, dedicated support, and custom integrations
All paid plans include unlimited Zaps, premium app access, and email support. Higher-tier plans also offer live chat support and faster response times. The platform uses a task-based pricing model where each successful action counts as one task. Annual billing provides significant savings compared to monthly payments, and enterprise customers can negotiate custom pricing based on their specific needs.