Relay.app

Workflow automation has never been this intuitive and powerful. Relay.app transforms how teams handle repetitive tasks by combining smart automation with human decision-making. This modern platform goes beyond simple trigger-and-action workflows by integrating AI assistance and human oversight where it matters most.

Founded by former Google product leader Jacob Bank, Relay.app addresses the gap between fully automated processes and those requiring human judgment. The platform connects over 100 popular business apps like Gmail, Notion, HubSpot, and Slack, allowing you to build sophisticated workflows without coding.

What sets Relay.app apart is its human-in-the-loop functionality, letting teammates approve steps, make decisions, or add input exactly when needed. Whether you're a small team or large enterprise, this tool makes automation accessible and reliable.

Relay.app is a workflow automation platform that combines AI-powered automation with human decision-making capabilities. Think of it as a smarter alternative to tools like Zapier or Make, but designed specifically for teams that need both automation and human oversight.

The platform offers three key innovations that traditional automation tools lack. First, built-in AI steps let you summarize content, extract data, translate text, and perform complex tasks without external accounts or API keys. Second, human-in-the-loop features allow teammates to review AI outputs, approve critical steps, or make judgment calls within automated workflows. Third, collaborative workflow building enables entire teams to create, edit, and improve automations together.

With over 100 integrations and an intuitive drag-and-drop interface, Relay.app serves everyone from non-technical users to automation experts. The platform focuses on making workflows that actually fit your processes rather than forcing you to adapt to rigid automation rules.

Getting started with Relay.app is straightforward and requires no technical background. First, sign up for a free account at relay.app and explore the clean, intuitive interface that looks like a visual workflow builder.

Here's your step-by-step process:

• Connect your apps: Link the tools you already use like Gmail, Slack, Notion, or HubSpot

• Choose a trigger: Pick what starts your workflow (new email, form submission, calendar event)

• Add automation steps: Use built-in actions or AI steps to process data, send messages, or create content

• Include human checkpoints: Add approval steps, decision points, or data input requests where human judgment is needed

• Test and refine: Use the testing feature to see how each step works before going live

Pro tips for success: Start with simple workflows and add complexity gradually, use AI steps for content summarization, add human-in-the-loop steps for quality control, collaborate with teammates to build workflows that fit everyone's needs, and check the template gallery for pre-built workflows you can customize.

Relay.app offers comprehensive automation capabilities designed for modern teams. The platform's AI integration includes built-in steps for content summarization, data extraction, translation, and custom AI prompts using models like GPT-4o, Claude 3.5 Sonnet, and Google Gemini 1.5 Pro.

Key features include:

• Human-in-the-loop controls: Add approvals, decisions, data input, and manual tasks anywhere in workflows

• 100+ app integrations: Connect popular business tools with deep, intuitive integrations

• Collaborative workflow building: Team members can edit, comment, and improve workflows together

• Advanced workflow tools: Paths, iterators, conditional logic, time-based waits, and batch triggers

• AI agents and mini-workflows: Create sophisticated automated processes with decision-making capabilities

• Real-time monitoring: Track workflow performance and identify issues quickly

• Template gallery: Access pre-built workflows for common business processes

The platform also supports unlimited users on team plans, offers robust error handling, provides detailed testing capabilities, and includes responsive customer support. All integrations are included in every plan without premium restrictions.

Relay.app offers transparent, predictable pricing that scales with your team's needs. The platform includes all features across every plan, with differences primarily in usage limits and support levels.

Pricing breakdown:

• Free Plan: Perfect for getting started with 200 automated steps and 500 AI credits per month, including all features

• Professional Plan ($9/month): Designed for individuals with 1,500 automated steps and 1,000 AI credits monthly

• Team Plan: Built for collaboration with unlimited team members, 5,000 steps, and 2,000 AI credits per month (contact for pricing)

• Enterprise Plan: Custom pricing for organizations with specific security, integration, or support requirements

All plans include unlimited workflows, all integrations, and the ability to add more steps or AI credits as needed. Unlike competitors, there are no hidden fees, premium integrations, or feature restrictions based on plan level. The transparent pricing model helps teams budget effectively without surprise costs.