Best 2 Tools for Client Relations Specialists in 2025
The Client Relations Specialist maintains and strengthens relationships with existing clients to ensure satisfaction and retention. They address client concerns, identify upselling opportunities, and serve as the primary point of contact for ongoing client communication and support.
Intercom
Intercom
Intercom is an AI-first customer service platform designed to streamline how businesses communicate with their customers. It combines live chat, helpdesk ticketing, and intelligent automation in one unified system.
Customerly
Customerly
Customerly is a complete customer service platform that uses AI to automate support conversations, manage live chat, and handle email marketing campaigns. Think of it as having a smart assistant that works 24/7 to help your customers while you focus on growing your business.