Best 2 Tools for Client Success Managers in 2025
The Client Success Manager ensures clients achieve their desired outcomes while using the company's products or services. They build strong relationships, monitor client health metrics, provide strategic guidance, and work proactively to prevent churn while identifying expansion opportunities.
Intercom
Intercom
Intercom is an AI-first customer service platform designed to streamline how businesses communicate with their customers. It combines live chat, helpdesk ticketing, and intelligent automation in one unified system.
Customerly
Customerly
Customerly is a complete customer service platform that uses AI to automate support conversations, manage live chat, and handle email marketing campaigns. Think of it as having a smart assistant that works 24/7 to help your customers while you focus on growing your business.