Best 10 tools for Conducting Customer Interviews in 2025

Command AI is an AI-powered user assistance platform that helps make software easier to use through smart, personalized guidance. The platform consists of two main components: Copilot, an embedded AI agent that can answer questions, provide walkthroughs, and even perform actions for users, and the Nudge Platform, which delivers timely, behavior-based hints and messages.

Userback is a comprehensive visual feedback and bug reporting platform designed to help software teams collect, understand, and act on user feedback faster than ever before. Think of it as a bridge between your users and your development team that captures not just what people say, but shows exactly what they mean.

Browser Use is an AI-powered browser automation framework designed to make websites accessible for artificial intelligence agents. Think of it as giving AI the ability to see and interact with web pages just like a human would, but much faster and more accurately.

MeetGeek is an AI-powered meeting assistant designed to automatically record, transcribe, and summarize your online meetings across all major video conferencing platforms. Think of it as your personal meeting secretary who never misses anything important.

Bubbles is an AI-powered collaboration platform that serves as your virtual meeting assistant and screen recording tool. Built by a San Francisco-based company, this innovative tool automatically joins your calendar meetings, records conversations, and uses smart technology to create summaries and identify action items.

Otter.ai is an AI-powered transcription and meeting assistant platform that converts spoken words into searchable, editable text in real-time. Think of it as a smart digital recorder that not only captures audio but also understands what's being said and organizes it for you.

Grain is a comprehensive AI meeting assistant that serves as your automatic notetaker for video conferences. Built specifically for growing teams, it combines advanced speech recognition with intelligent summarization to transform your meetings into organized, searchable insights.

tl;dv is an AI-powered meeting intelligence platform that automatically records, transcribes, and analyzes video conferences across multiple platforms. Think of it as your personal meeting assistant that never misses a detail. The tool joins your meetings as a smart bot, capturing high-quality video and audio while generating accurate transcripts in over 30 languages.

Granola is an AI-powered meeting notepad designed to enhance your natural note-taking process rather than replace it. The tool works like a regular notepad on your computer, but with the added benefit of intelligent transcription running in the background.

Fathom AI is a comprehensive meeting assistant that transforms how you handle video conferences. Think of it as having a highly skilled personal assistant who never misses a detail, joins every meeting, and provides perfect summaries afterward.