Confluence vs HelpKit: Features, Pricing and User Reviews 2026
Compare features, pricing, reviews, and more to make an informed decision
Confluence
Confluence is a team workspace where knowledge and teamwork meet, enabling teams to create, organize, and collaborate on work together.
HelpKit
HelpKit transforms your Notion pages into a professional help center or documentation site with AI chatbot support and analytics.
Confluence
Confluence is a team workspace where knowledge and teamwork meet, enabling teams to create, organize, and collaborate on work together.
HelpKit
HelpKit transforms your Notion pages into a professional help center or documentation site with AI chatbot support and analytics.
Confluence
Unlimited pages and spaces for organizing content
Real-time collaboration with multiple editors
Whiteboards for visual brainstorming
Pre-built templates for faster document creation
AI-powered summaries and content generation
Database views with automatic updates
Integration with Jira, Slack, and 100+ apps
Comments, mentions, and task assignments
Mobile apps for iOS and Android
Advanced search and content discovery
HelpKit
Notion-powered content management
Ultra-fast page loading speeds
Full-text search with suggestions
AI chatbot trained on your content
Embeddable help widget
Built-in analytics and insights
Custom domain and branding
Access protection options
Live chat integrations
Multi-language support
Video and audio blocks
Mobile responsive design
SEO optimization
Auto-sync with Notion
Confluence
Confluence offers four pricing tiers to match different team sizes and needs. The Free plan is perfect for small teams with up to 10 users, offering unlimited pages, basic whiteboards, and 2GB storage. There are no time limits or credit card requirements.
The Standard plan costs $5.42 per user monthly and adds AI features with Rovo Search and Chat, guest access, advanced permissions, and expands storage to 250GB. It supports up to 150,000 users.
The Premium plan at $10.44 per user monthly includes everything from Standard plus unlimited pages and spaces, unlimited whiteboards, unlimited storage, and 24/7 support with a 99.9% uptime guarantee.
For large organizations, the Enterprise plan provides custom pricing with advanced security, admin controls, cross-product insights, unlimited automation, and support for up to 150 sites with 99.95% uptime.
HelpKit
HelpKit offers three pricing plans to suit different needs, with all plans including a 7-day free trial.
The Starter plan costs $19 per month per site and includes 25 articles, one language, custom domain, SEO optimization, basic search, and custom branding. This plan works well for small businesses starting their first help center.
The Business plan at $39 per month is the most popular choice. It includes 100 articles, embeddable widget, article feedback, full-text search, access protection, contact forms, custom CSS and JavaScript, analytics integrations, and removes the powered-by badge.
The Professional plan costs $99 per month and offers 1,000 articles, two languages, advanced analytics, search insights, multi-language versions, auto-sync, video blocks, contact integrations, and custom backend authentication. The AI chatbot is available as an add-on for any plan.