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Best 7 Help Center Software to use in 2025

Software that enables teams to build and manage help centers or knowledge bases, providing users with self-service support and technical documentation.

Docsie logo
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Docsie is a tool that helps you create and organize documentation for your products, services, or internal processes. You can write guides, manuals, and help articles in one place, then publish them to a website where your team or customers can find answers.

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ClickHelp is an online tool that lets you write, store, and publish documentation without leaving your web browser. Unlike traditional software that you install on your computer, ClickHelp runs entirely online and stores everything in the cloud.

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HelpDocs is a software tool that helps you build and manage help documentation for your product or service. Think of it as a home for all your support articles, FAQs, and guides that customers can search through when they need help.

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KnowledgeBase is a cloud-based software that creates organized libraries of information for your business. You can build two types of knowledge bases: one for customers to find answers themselves, and one for your team to access company information and policies.

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HelpKit is a platform that connects to your Notion workspace and converts your pages into a professional knowledge base website. You write and organize your help articles in Notion, and HelpKit automatically turns them into a fast, searchable website that looks professional and matches your brand.

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Document360 is a software tool that helps organizations create and maintain knowledge bases. A knowledge base is a central place where people can find answers, guides, and instructions about products or services. You can build both public knowledge bases for customers and private ones for employees.

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Featurebase is an all-in-one platform for managing customer feedback and support. It allows you to create public feedback boards where users can submit ideas, vote on features, and see what you are working on through roadmaps and changelogs.

Best 7 Help Center Software to use in 2025