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ClickHelp

ClickHelp

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Added:10/25/2025
Type:Saas
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PAIDSUBSCRIPTION
Cloud-BasedSaaSWeb-BasedCollaborationAutomationDocument ManagementDocumentsDocumentation
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What is ClickHelp

ClickHelp is an online tool that lets you write, store, and publish documentation without leaving your web browser. Unlike traditional software that you install on your computer, ClickHelp runs entirely online and stores everything in the cloud.

The platform includes an easy-to-use editor similar to Microsoft Word, so you can start writing without a long learning process. You can add images, videos, tables, and code samples to your documentation. ClickHelp also supports creating different versions of the same content for different audiences or products.

One major benefit is real-time teamwork. Multiple people can work on documentation at once, leave comments, and track changes. When you are ready, you can publish your content instantly to your own branded documentation website or export it as PDFs and other file types.

How to Use ClickHelp

Getting started with ClickHelp is straightforward. Here is how to use it effectively:

  • Create an account and set up your documentation portal. You get a unique web address for your documentation that you can later change to your own domain name.

  • Start a new project and begin writing content using the visual editor. You can type directly or import existing documents from Word, HTML, or other formats.

  • Organize your content into topics and add a table of contents so readers can navigate easily. Use the drag-and-drop interface to arrange sections.

  • Invite team members to collaborate. You can assign different roles like writer, reviewer, or administrator depending on what each person needs to do.

  • Customize the look of your documentation using templates and style settings to match your company branding.

  • When ready, publish your documentation with one click. It goes live on your portal immediately, or you can export it as files to share or host elsewhere.

Features of ClickHelp

  • Cloud-based documentation platform with no installation needed

  • Visual editor and HTML mode for content creation

  • Team collaboration with roles and permissions

  • Single-sourcing and content reuse capabilities

  • Translation management with machine translation support

  • Custom branding with templates and CSS

  • Analytics and performance tracking

  • Multiple output formats including web, PDF, Word

  • Import from Word, HTML, Markdown, CHM

  • API and integration options

ClickHelp Pricing

Starter

$185 /mo

What's included:
  • Unlimited projects
  • Unlimited reader accounts
  • 500 topics (pages, articles)
  • 2 contributors for free
  • 5GB file storage
  • Workflow & Review module
  • Permission Management
  • Reporting tools
  • API Documentation Tools
  • Branding options
Most Popular
Growth

$310 /mo

What's included:
  • Unlimited projects
  • Unlimited reader accounts
  • Unlimited topics (pages, articles)
  • 5 contributors for free
  • 15GB file storage
  • Workflow & Review module
  • Permission Management
  • Reporting tools
  • API Documentation Tools
  • Branding options
Professional

$610 /mo

What's included:
  • Unlimited projects
  • Unlimited reader accounts
  • Unlimited topics (pages, articles)
  • 10 contributors for free
  • 30GB file storage
  • Workflow & Review module
  • Permission Management
  • Reporting tools
  • API Documentation Tools
  • Branding options

FAQ's About ClickHelp

Is ClickHelp suitable for small teams?
Yes, ClickHelp works well for teams of all sizes. The Starter plan at $185/month is designed specifically for small teams with up to 500 topics and 2 contributors included. You can start small and upgrade as your documentation needs grow.
Can I import my existing documentation into ClickHelp?
Yes, ClickHelp supports importing content from multiple formats including Microsoft Word (DOC, DOCX), OpenOffice (ODT), HTML, Web Help, and CHM files. This makes it easy to migrate from other documentation tools without rewriting everything.
How does the translation feature work?
ClickHelp includes a translation module (available as an add-on) that supports both machine translation through Google Translate, DeepL, and Microsoft Translator, as well as human translation workflows. You can manage multiple language versions of your documentation within the same portal.
Can I customize how my documentation looks?
Absolutely. ClickHelp offers extensive branding options including custom domains, ready-to-use templates, visual settings for colors and fonts, and full CSS customization. You can make your documentation match your company's brand identity completely.
What kind of support does ClickHelp provide?
ClickHelp offers professional technical support with a guaranteed response within 24 hours. You can contact support via email at [email protected] or through their support portal. All plans include access to documentation, video tutorials, and the support team.

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