Document360

Document360 is a software tool that helps organizations create and maintain knowledge bases. A knowledge base is a central place where people can find answers, guides, and instructions about products or services. You can build both public knowledge bases for customers and private ones for employees.

The platform includes powerful editing tools that work like a word processor, making it simple to write and format articles. It offers AI features that help with writing, searching, and translating content. Document360 also provides detailed tracking to see which articles get the most views and what people are searching for.

Companies can customize the appearance to match their brand and integrate Document360 with other tools they already use like support systems and communication platforms.

• AI-powered writing and search assistance

• Visual and markdown editors with media support

• Auto-translate to 50+ languages

• Version control and rollback options

• Custom workflows and approval processes

• Detailed analytics and reporting

• SEO optimization tools

• API documentation support

• Team collaboration features

• 30+ third-party integrations

• Custom branding and design

• Mobile-responsive knowledge base