Best 20+ Tools for Business Analysts in 2025

Postmark is an email delivery service that sends your automated emails using modern technology. You can connect it to your website or app through their API or SMTP settings, and it handles the rest. Unlike regular email services, Postmark specializes in transactional emails - the important messages your customers expect right away.

FeatureOS is an all-in-one workspace for product teams that combines five main modules. The Feedback Boards let you collect and organize customer requests through public or private boards. The Roadmap module helps you plan what features to build and when. The Changelog keeps users updated about new releases. Forms and Surveys gather specific input from customers. The Knowledge Base provides self-service help documentation.

Readme is a platform that lets you create and publish interactive developer documentation for your APIs. Unlike traditional documentation tools, Readme automatically generates API references from your OpenAPI or Swagger files and keeps everything in sync with your code.

Confluence is an online workspace where teams create and share documents, project plans, and company knowledge. You can think of it as a shared notebook that your entire organization can access and update together.

Document360 is a software tool that helps organizations create and maintain knowledge bases. A knowledge base is a central place where people can find answers, guides, and instructions about products or services. You can build both public knowledge bases for customers and private ones for employees.

GitBook is a cloud-based tool designed specifically for creating documentation. Think of it as a specialized writing platform where you can build everything from simple user guides to complex API documentation. The platform uses a block-based editor, similar to modern website builders, making it easy to add text, images, code examples, and other content without coding knowledge.

Featurebase is an all-in-one platform for managing customer feedback and support. It allows you to create public feedback boards where users can submit ideas, vote on features, and see what you are working on through roadmaps and changelogs.

Qdrant is a vector database that stores and searches high-dimensional data using advanced technology. Unlike traditional databases that store exact text or numbers, Qdrant works with vectors—mathematical representations of complex information. This makes it perfect for finding similar items based on meaning rather than exact matches.

Hydra is a serverless analytics database that runs on Postgres. It uses columnar storage to compress your data by up to 15 times, which makes queries much faster and storage much cheaper. The platform automatically scales computing power up or down based on your needs, so you never pay for resources you're not using.

Weaviate is a database designed specifically for AI applications that need to understand the meaning behind data. Unlike regular databases that only match exact words, Weaviate can find information based on what you mean, not just what you type.