FeatureOS

FeatureOS is an all-in-one workspace for product teams that combines five main modules. The Feedback Boards let you collect and organize customer requests through public or private boards. The Roadmap module helps you plan what features to build and when. The Changelog keeps users updated about new releases. Forms and Surveys gather specific input from customers. The Knowledge Base provides self-service help documentation.

What makes it different is how everything connects. When you collect feedback, you can link it to roadmap items. When you finish a feature, the changelog update goes out automatically. The platform also uses AI called KAL to help analyze feedback, spot patterns, and suggest priorities. This saves time and helps teams make better decisions based on real customer needs.

Using FeatureOS is simple once you understand the basic flow:

• Set up your workspace by creating feedback boards for different product areas or customer groups. Choose whether boards should be public or private.

• Collect feedback through embedded widgets on your website, direct submissions from customers, or by integrating tools you already use like Slack, Intercom, or email.

• Organize incoming requests using tags, status labels, and voting. The AI assistant helps identify duplicate submissions and suggests similar requests automatically.

• Plan your roadmap by moving validated feedback items into your product roadmap. Share public roadmaps so customers see what's coming.

• Update customers by publishing changelogs when features launch. FeatureOS can notify users who voted for or requested that feature.

• Build documentation in the knowledge base so customers can find answers without contacting support.

The platform connects these steps, creating a complete loop from feedback to delivery.

• Public and private feedback boards with voting

• AI-powered duplicate detection and sentiment analysis

• Multiple roadmaps with visual planning

• Automated changelog publishing

• Custom forms and surveys with analytics

• Knowledge base for help articles

• Integrations with Jira, Slack, Intercom, Linear

• White-label branding options

• API and webhook access

• Team collaboration with roles and permissions