Featurebase

Featurebase is an all-in-one platform for managing customer feedback and support. It allows you to create public feedback boards where users can submit ideas, vote on features, and see what you are working on through roadmaps and changelogs.

The platform includes several key components: feedback boards for collecting feature requests, a support inbox for handling customer questions, a help center for self-service documentation, surveys for gathering specific insights, and changelogs for announcing updates. Everything is customizable with your own branding, colors, and domain.

Unlike separate tools for feedback, support, and documentation, Featurebase connects everything in one place. This means customer support tickets appear alongside their feature requests, giving you complete context when helping users.

• Public feedback boards with feature voting and comments

• Private and public roadmaps synced with development tools

• Unified support inbox with AI automation

• Customizable knowledge base and help center

• Changelogs with email notifications and in-app widgets

• In-app surveys with multiple question types

• Single sign-on and user segmentation

• Custom domains and white-labeling

• Integrations with Linear, Jira, Slack, Intercom, and more

• Mobile apps for iOS and Android