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Bland AI

Bland AI

Enterprise AI Voice Agents for Calls

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Last Updated:8/24/2026
Pricing:
SubscriptionUsage-basedCustom
Tool Type:
Web AppAPISelf-Hosted
Category:
AI Call Center
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What is Bland AI

Bland AI is a platform that lets businesses build AI phone agents that can hold natural, two way conversations. These agents can take incoming calls or make outgoing calls, and they handle interruptions, accents, and topic changes the way a real person would.

It is built mainly for industries where calls need to follow strict rules, such as healthcare, insurance, financial services, and logistics. The agents stay on script when required, while still sounding human and adjusting to what the caller says.

Teams can build these agents using a visual flow builder or by describing the task in plain English. The finished agents can connect to real business tools, run tests before going live, and even run fully on a company's own servers for extra privacy.

Features of Bland AI

  • Natural two way phone conversations

  • Visual conversational pathway builder

  • Custom tools and live API calls

  • Company knowledge base support

  • Voice cloning and language options

  • Live call monitoring and testing

  • CRM and app integrations

  • On prem and VPC deployment

  • SSO, BAA, and compliance controls

  • SMS, WhatsApp, and iMessage support

Bland AI Pricing

Start
Free
  • $0.14 per minute talk time, no monthly fee
  • No card required to begin
  • Includes one inbound phone number
  • Up to 100 calls a day and 10 concurrent calls
  • Conversational Pathways and Automations included
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Build
$299/mo
  • $0.12 per minute talk time
  • Up to 2,000 calls a day and 50 concurrent calls
  • 5 voices and 50 knowledge bases
  • Conversational Pathways and Automations included
  • Lower transfer rate than Start
Scale
$499/mo
  • $0.11 per minute talk time, the lowest published rate
  • Up to 5,000 calls a day and 100 concurrent calls
  • 15 voices and 100 knowledge bases
  • Built for high volume calling operations
  • Lowest transfer rate among self serve plans
Enterprise
Custom
  • Custom talk time and transfer rates
  • Unlimited daily and hourly call caps
  • Dedicated orchestration server and priority queue
  • On prem or VPC deployment available
  • BAA, SSO, JWT signatures, and data residency
  • Forward deployed engineers and Slack support

Bland AI Use Cases

FAQ's About Bland AI

Bland AI is used to build AI phone agents that handle both incoming and outgoing calls with natural conversation, commonly for healthcare, insurance, finance, and logistics businesses.
Bland AI charges per minute of talk time. Start costs $0.14 per minute with no monthly fee, Build costs $0.12 per minute plus $299 a month, and Scale costs $0.11 per minute plus $499 a month. Enterprise pricing is custom.
No, the Start plan does not require a card, and it comes with starting credits plus an included inbound phone number.
Yes, the Enterprise plan supports on premises or private cloud deployment, so calls and data can stay fully within your own infrastructure.
Yes, Bland AI supports compliance needs like BAAs, single sign on, JWT signatures, and data residency, along with SOC 2, HIPAA, and GDPR related controls, mainly on the Enterprise plan.
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