Heretto

Heretto is a complete solution for managing technical content throughout your organization. At its core is a Component Content Management System that breaks documents into small, reusable pieces instead of managing full pages. This approach lets you update content once and see changes everywhere it appears.

The platform offers three main products working together. First, the CCMS handles content creation and management. Second, Deploy API lets you send content to any website or app through an interface. Third, Portal creates branded help websites for customers.

Heretto works entirely in the cloud, so teams can access it anywhere with internet. It supports multiple languages, tracks all changes to your content, and lets many people work on the same documents without conflicts.

Getting started with Heretto involves these key steps:

• Contact their sales team to discuss your needs and get a custom plan. They will help you understand which features match your requirements and set up your account.

• Import your existing documents into the system. Heretto can accept content from Word, PDFs, and other formats, converting them into structured components.

• Learn the Content Editor interface where you write and edit. The system works like a familiar word processor but adds special features for technical writing.

• Use Etto, the AI assistant, to improve your writing. You can ask it to simplify text, add descriptions, or check your content against writing standards.

• Set up workflows for reviewing and approving content. Create rules for who can edit, review, or publish different types of documents.

• Choose where to publish your content. Send it to your help website, mobile apps, or other platforms using the Deploy API.

• Cloud-based content management system

• Real-time team collaboration

• AI writing assistant (Etto)

• Content reuse across documents

• Version history and rollback

• Multi-language translation support

• Custom approval workflows

• DITA XML structured content

• API-based publishing

• Branded self-service portals

• Interactive API documentation

• Security certifications (SOC 2 Type II)

• Integration with translation tools