Best 6 Tools for Maintaining Knowledge Base in 2025

Tettra is an AI-powered knowledge management system designed to help teams curate, organize, and share important company information efficiently. Founded in 2015 by Andy Cook and Nelson Joyce, Tettra was created to solve common problems with traditional knowledge management tools that are too complex, quickly become outdated, or aren't integrated into daily workflows.

Stonly is an interactive knowledge management platform that transforms how businesses provide customer support and internal training. Unlike traditional knowledge bases filled with static articles, Stonly creates dynamic, step-by-step guides that adapt to each user's specific needs and context.

Customerly is a complete customer service platform that uses AI to automate support conversations, manage live chat, and handle email marketing campaigns. Think of it as having a smart assistant that works 24/7 to help your customers while you focus on growing your business.

Personal AI is a platform that creates personalized AI models using your own data instead of general internet information. When you upload your documents, emails, conversations, and other content, the system builds what they call a Personal Language Model that learns your specific way of communicating.

Intercom is an AI-first customer service platform designed to streamline how businesses communicate with their customers. It combines live chat, helpdesk ticketing, and intelligent automation in one unified system.

Notion is a versatile all-in-one workspace that functions like a set of digital building blocks. Think of it as a combination of Google Docs, Trello, Airtable, and Evernote all rolled into one seamless platform. Every page in Notion is built using 'blocks' - individual pieces of content like text, images, databases, or embedded files that you can arrange however you want.