Document360 vs Readme: Features, Pricing and User Reviews 2026

Document360

AI-Powered Knowledge Base for Teams

Knowledge Management API Documentation+1 more

Readme

Interactive API Documentation & Developer Hubs

API Documentation Developer Portal Builders

Document360

AI-Powered Knowledge Base for Teams

Knowledge Management API Documentation+1 more

Readme

Interactive API Documentation & Developer Hubs

API Documentation Developer Portal Builders

Document360

Document360 is a software tool that helps organizations create and maintain knowledge bases. A knowledge base is a central place where people can find answers, guides, and instructions about products or services. You can build both public knowledge bases for customers and private ones for employees.

The platform includes powerful editing tools that work like a word processor, making it simple to write and format articles. It offers AI features that help with writing, searching, and translating content. Document360 also provides detailed tracking to see which articles get the most views and what people are searching for.

Companies can customize the appearance to match their brand and integrate Document360 with other tools they already use like support systems and communication platforms.

Readme

Readme is a platform that lets you create and publish interactive developer documentation for your APIs. Unlike traditional documentation tools, Readme automatically generates API references from your OpenAPI or Swagger files and keeps everything in sync with your code.

The platform includes a built-in editor where you can write guides, add code examples, and explain how your API works. Developers using your API can test endpoints directly from the documentation with the Try It feature, making it easier to understand how everything works.

Readme also provides analytics so you can see which parts of your documentation get the most views and where developers might be getting stuck, helping you improve your API experience over time.

Features of Document360 and Readme

Document360

AI-powered writing and search assistance
Visual and markdown editors with media support
Auto-translate to 50+ languages
Version control and rollback options
Custom workflows and approval processes
Detailed analytics and reporting
SEO optimization tools
API documentation support
Team collaboration features
30+ third-party integrations
Custom branding and design
Mobile-responsive knowledge base

Readme

Interactive API reference with Try It functionality
OpenAPI and Swagger file sync
Markdown editor for guides and tutorials
Multiple API version management
Custom domains and white-label branding
Real-time analytics and usage tracking
Team collaboration with reviews and branching
Changelog and discussion forums
SSO and advanced security
AI-powered documentation tools
Mobile responsive design

Use Cases of Document360 and Readme

Document360

Documentation Content Management Knowledge Base Management Help Center Creation API Documentation Creation Documentation Search Documentation Usage Analysis

Readme

Documentation Content Management Developer Portal Building API Documentation Creation API Endpoint Testing Documentation Usage Analysis

Pricing of Document360 and Readme

Document360

Document360 offers three main pricing tiers with custom pricing based on your needs. All plans include a 14-day free trial with full Enterprise features.

The Professional Plan is built for growing teams and includes internal and external knowledge bases, custom domains, auto-translation to 50+ languages, SEO customization, API documentation, and AI writing tools. You also get 24/5 support and guided setup.

The Business Plan adds advanced features for mid-sized teams, including custom workflow builders, embedded help centers, support ticket deflection, advanced analytics, integration with 30+ tools, API support, and a dedicated account manager. This plan includes AI search and answer capabilities.

The Enterprise Plan provides everything in Business plus multiple sign-on options, interactive decision trees, testing environments, security audit trails, dedicated design experts, and 24/5 priority support. Enterprise customers get auto-generated glossaries through AI.

Pricing varies by region and usage. Contact Document360 for specific pricing details tailored to your organization.

Readme

Readme offers flexible pricing to match different team sizes and needs. The platform provides four main plans plus an optional AI booster.

The Free plan costs nothing and includes unlimited API versions, interactive API reference, markdown editor, and basic AI features like AI Dropdown and LLMs.txt support.

The Startup plan at $99 per month adds important features like custom domains, changelogs, discussion forums, MDX components, and the Agent Owlbert AI assistant with AI Doc Linting.

The Business plan at $399 per month removes Readme branding and adds advanced features including CSS/HTML customization, reusable content, metrics export, and branching for team workflows.

The Enterprise plan offers custom pricing with everything in Business plus dedicated design help, shared component libraries, custom JavaScript, audit logs, SSO, and full Docs Audit capabilities with Ask AI API access.