LiveKit vs Retell AI: Features, Pricing and User Reviews 2026
Compare features, pricing, reviews, and more to make an informed decision
LiveKit
LiveKit is an open-source platform for building real-time video, audio, and AI agent applications with low latency.
Retell AI
Retell AI is a voice agent platform for building human-like AI phone agents with lightning-fast responses and natural conversations.
LiveKit
LiveKit is an open-source platform for building real-time video, audio, and AI agent applications with low latency.
Retell AI
Retell AI is a voice agent platform for building human-like AI phone agents with lightning-fast responses and natural conversations.
LiveKit
Real-time video and audio streaming with WebRTC
AI voice agent framework with popular integrations
SDKs for all major platforms and languages
Self-hosted or managed cloud deployment options
End-to-end encryption and security features
Telephony and phone system integration
Global edge network for low latency
HIPAA compliant for healthcare applications
Enterprise SSO and access controls
Retell AI
Human-like voice agents with sub-second response times
Multi-language support for 18+ languages
BYOC telephony integration with major providers
Warm transfers and IVR navigation capabilities
Real-time webhooks and API connectivity
Batch calling and verified phone numbers
Enterprise security and compliance (SOC 2, HIPAA, GDPR)
Advanced testing and monitoring tools
Knowledge base auto-sync
Custom LLM integration support
LiveKit
LiveKit offers flexible pricing plans designed to scale with your project's growth:
Build Plan (Free): Perfect for getting started with 100 concurrent participants, 5,000 connection minutes monthly, 50GB bandwidth, and 1,000 telephony minutes. Includes community support and basic analytics.
Ship Plan ($50/month): For production applications with 1,000 concurrent participants, 150,000 connection minutes (then $0.50 per thousand minutes), 500GB bandwidth (then $0.12 per GB), and enhanced features like noise cancellation and email support.
Scale Plan ($500/month): Advanced plan with higher limits, priority support, and additional enterprise features like SSO and shared Slack channels.
Enterprise Plan (Custom pricing): Tailored for large organizations with dedicated support engineers, HIPAA compliance, on-premise deployment options, and custom SLAs.
All plans include the core platform features, with higher tiers adding operational support, compliance certifications, and dedicated assistance for scaling applications.
Retell AI
Retell AI uses a simple pay-as-you-go pricing model with no platform fees or hidden costs. All new users receive $10 in free credits, equal to about 60 minutes of calls to test the platform.
Standard pricing starts at $0.07-$0.08 per minute depending on voice quality and features selected. This includes voice synthesis, speech recognition, and basic telephony. Additional costs may apply for premium voice models and advanced language models.
Enterprise plans offer significant discounts for high-volume users, with rates dropping to as low as $0.05 per minute for customers spending over $3,000 monthly. Enterprise customers also receive dedicated support through private Slack channels and priority assistance.
The transparent pricing model means you only pay for actual usage, making it cost-effective for businesses of any size without requiring large upfront investments.