Synthflow vs LiveKit: Features, Pricing and User Reviews 2026

Synthflow's published pricing covers its Enterprise plan, which starts at $30,000 per year, working out to about $2,500 a month. This is a starting price only, not a fixed final cost. The exact contract amount depends on factors such as call volume, number of concurrent calls, telephony setup, integrations needed, security requirements, and launch support.

The Enterprise plan includes an SLA and support terms, choice of native telephony or SIP trunking, custom call routing and escalation paths, and integrations with CRMs, calendars, contact center systems, webhooks, and APIs. It also covers security and data handling support such as MSA and DPA review, plus full implementation, onboarding, testing, training, and ongoing optimization.

Businesses need to contact Synthflow's sales team for a custom quote based on their specific needs.

LiveKit offers flexible pricing plans designed to scale with your project's growth:

• Build Plan (Free): Perfect for getting started with 100 concurrent participants, 5,000 connection minutes monthly, 50GB bandwidth, and 1,000 telephony minutes. Includes community support and basic analytics.

• Ship Plan ($50/month): For production applications with 1,000 concurrent participants, 150,000 connection minutes (then $0.50 per thousand minutes), 500GB bandwidth (then $0.12 per GB), and enhanced features like noise cancellation and email support.

• Scale Plan ($500/month): Advanced plan with higher limits, priority support, and additional enterprise features like SSO and shared Slack channels.

• Enterprise Plan (Custom pricing): Tailored for large organizations with dedicated support engineers, HIPAA compliance, on-premise deployment options, and custom SLAs.

All plans include the core platform features, with higher tiers adding operational support, compliance certifications, and dedicated assistance for scaling applications.