Rootly vs Sorry App: Features, Pricing and User Reviews 2026
Compare features, pricing, reviews, and more to make an informed decision
Rootly
Rootly is an AI-powered incident management platform that automates response workflows and helps teams resolve issues faster.
Sorry App
Sorry App is a hosted status page platform that helps businesses communicate incidents, maintenance, and service updates to customers.
Rootly
Rootly is an AI-powered incident management platform that automates response workflows and helps teams resolve issues faster.
Sorry App
Sorry App is a hosted status page platform that helps businesses communicate incidents, maintenance, and service updates to customers.
Rootly
AI-powered root cause analysis and suggestions
Slack and Microsoft Teams native response
Automated incident channel creation
Built-in on-call scheduling and alerting
Multi-cloud reliability with redundancy
Real-time meeting transcription and scribe
Customizable workflows and playbooks
Automated status pages
Post-incident retrospectives with AI
iOS and Android mobile apps
Sorry App
Public and branded status pages
Incident and maintenance communication
Email, Slack, Teams, SMS notifications
Component-based subscriptions
Automated incident creation via monitoring tools
Custom domain support
REST API for integrations
Team collaboration with role permissions
Incident metrics and reporting
SSL certificates included
99.9% uptime guarantee
Rootly
Rootly offers two main pricing tiers designed for different team sizes and needs.
Essentials ($20/user/month): Perfect for startups and growing companies. This plan includes Slack-native incident response, AI features like chat assistant and summaries, automated workflows, playbooks, one external and one internal status page, mobile apps, basic integrations with tools like Jira and Datadog, and SSO authentication. You get 14 days free to try everything.
Enterprise (Custom pricing): Built for large organizations with complex needs. This includes everything in Essentials plus Microsoft Teams support, unlimited status pages, advanced workflows and custom forms, private incidents, custom dashboards, advanced security features like audit logs and custom data retention, support for unlimited organizations, and priority support available around the clock.
Both plans include the core AI capabilities and Terraform provider. Contact their sales team for Enterprise pricing details.
Sorry App
Sorry App offers a simple pricing structure designed for businesses of all sizes. The platform starts at $99 per month with a 7-day free trial, giving you time to test all features before committing.
The Status Page plan at $99/month includes 1,000 subscribers, 5 team members, incident metrics, component subscriptions, and notifications via email, Slack, Teams, and Google Chat. You also get a custom domain, REST API access, and team member single sign-on with any SAML provider.
For larger organizations, Status Page for Enterprise offers dedicated account management, personalized support and expert guidance, flexible billing options, and custom End-User License Agreements. Enterprise pricing is customized based on your specific needs, subscriber count, and required features.
Both plans include SSL certificates, 99.9% uptime, and integration with popular monitoring and communication tools.