
Rootly
Rootly is an AI-powered incident management platform that automates response workflows and helps teams resolve issues faster.





What is Rootly
Rootly is a tool that helps teams manage incidents from start to finish. When something breaks in your system, Rootly jumps into action. It creates dedicated channels, brings in the right people, and organizes all the information you need in one place.
What makes Rootly different is its built-in AI features. The AI can suggest what might be wrong, write summaries, and even recommend fixes based on past incidents. It learns from every problem your team solves, getting smarter over time.
The platform connects with tools you already use, like Jira, PagerDuty, Datadog, and Zoom. Everything happens where your team already works, so you spend less time hunting for information and more time fixing problems.
How to Use Rootly
Getting started with Rootly is straightforward. Here are the basic steps:
Connect Rootly to your Slack or Microsoft Teams workspace. The setup takes about 5 minutes and comes with smart default settings that work for most teams.
When an incident happens, type a simple command like /rootly new or let Rootly detect issues automatically through connected monitoring tools like Datadog or Sentry.
Rootly immediately creates a dedicated channel, pulls in relevant people based on who is on-call, and starts organizing information automatically.
Use the AI assistant by typing @Rootly to ask questions, get summaries, or find similar past incidents. The AI provides suggestions based on your team's history.
After resolving the incident, Rootly generates a timeline and helps create post-incident reports with minimal effort. You can sync action items to Jira or other project tools.
Features of Rootly
AI-powered root cause analysis and suggestions
Slack and Microsoft Teams native response
Automated incident channel creation
Built-in on-call scheduling and alerting
Multi-cloud reliability with redundancy
Real-time meeting transcription and scribe
Customizable workflows and playbooks
Automated status pages
Post-incident retrospectives with AI
iOS and Android mobile apps
Rootly Pricing
Essentials
$20
- Slack-native Incident Response
- @Rootly AI Chat for real-time assistance
- AI Similar Incidents detection
- AI Scribe Meeting Bot with transcription
- Playbooks & Runbooks automation
- Incident Roles assignment
- Action Item Tracking
- Reminders and Nudges
- Custom Fields
- iOS/Android Mobile App
Enterprise
Custom
- Everything in Essentials
- Response with Microsoft Teams
- Custom and Dynamic Forms
- Custom Incident Types and Status
- Private Incidents feature
- Communications Module (add-on)
- 10 external and unlimited internal Status Pages
- Custom Retrospective Processes
- Custom Dashboards
- Advanced Workflows
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