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Heap

Heap

Automatic User Analytics Platform for Better Digital Experiences

OpenArt AI

OpenArt AI

FEATURED
Granola

Granola

FEATURED
Base44

Base44

FEATURED

What is Heap

Heap is a product analytics tool that automatically tracks and analyzes user behavior on websites and mobile applications. Unlike traditional analytics platforms that require manual setup for each event you want to track, Heap captures everything automatically from the moment you install its code snippet.

The platform provides features like funnel analysis, session replay, user journey mapping, and conversion tracking. You can see exactly how users navigate through your product, where they encounter friction, and what leads to successful conversions. Heap also offers retroactive analysis, meaning you can analyze historical data for events you didn't initially plan to track.

This makes it particularly valuable for product managers, marketers, and UX designers who need comprehensive insights into user behavior to optimize their digital experiences.

Features of Heap

  • Automatic user behavior capture across web and mobile

  • Session replay and user journey visualization

  • Funnel analysis and conversion tracking

  • Real-time analytics and live data feeds

  • Retroactive data analysis capabilities

  • Heat maps and engagement tracking

  • Cohort and retention analysis

  • Advanced user segmentation

  • API integrations and data exports

  • No-code event definition and labeling

Heap Pricing

Free
Free
  • Up to 10,000 monthly sessions
  • Core analytics charts
  • Unlimited enrichment sources
  • Guides integrations
  • 6 months data history
  • SSO support
  • Basic event tracking
Most Popular
Growth
Custom
  • All features in Free
  • Chat with Sense: AI Powered Analyst
  • Unlimited users & reports
  • Chart customization
  • CSV exports
  • 12 months data history
  • Email support
  • Custom session volume pricing
Pro
Custom
  • All features in Growth
  • Account analytics
  • Engagement matrix
  • Report alerts
  • Session Replay as add-on
  • Standard support
  • 3 projects & environments
  • Custom session pricing
Premier
Custom
  • All features in Pro
  • Data warehouse integration
  • Behavioral targeting
  • Unlimited projects
  • Advanced user permissions
  • Dedicated customer success manager
  • Region specific storage
  • Premium support packages

FAQ's About Heap

No, Heap is designed for non-technical users. Once the initial code snippet is installed by a developer, anyone can create reports, analyze data, and set up tracking without coding knowledge. The visual interface makes it easy to define events and create analyses.
Heap's JavaScript code captures every user interaction automatically, including clicks, page views, form submissions, and mobile gestures. Unlike other tools that require manual event setup, Heap records everything from day one, allowing retroactive analysis of any user behavior.
Yes, one of Heap's key advantages is retroactive analysis. You can define new events and analyze them against months or years of historical data, even if you didn't originally plan to track those specific actions.
While Google Analytics focuses on website traffic and marketing metrics, Heap specializes in detailed user behavior analysis. Heap automatically captures micro-interactions, offers session replay, and provides deeper insights into user journeys and product usage patterns.
Heap offers a free plan for up to 10,000 monthly sessions. Paid plans (Growth, Pro, Premier) use custom pricing based on session volume and features needed. Most businesses start around $3,600 annually, with enterprise plans scaling based on usage and requirements.

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