
Heap
Automatic User Analytics Platform for Better Digital Experiences
Heap is a digital insights platform that automatically captures user behavior to help businesses improve conversion and customer experience.
What is Heap
Heap is a product analytics tool that automatically tracks and analyzes user behavior on websites and mobile applications. Unlike traditional analytics platforms that require manual setup for each event you want to track, Heap captures everything automatically from the moment you install its code snippet.
The platform provides features like funnel analysis, session replay, user journey mapping, and conversion tracking. You can see exactly how users navigate through your product, where they encounter friction, and what leads to successful conversions. Heap also offers retroactive analysis, meaning you can analyze historical data for events you didn't initially plan to track.
This makes it particularly valuable for product managers, marketers, and UX designers who need comprehensive insights into user behavior to optimize their digital experiences.
Features of Heap
Automatic user behavior capture across web and mobile
Session replay and user journey visualization
Funnel analysis and conversion tracking
Real-time analytics and live data feeds
Retroactive data analysis capabilities
Heat maps and engagement tracking
Cohort and retention analysis
Advanced user segmentation
API integrations and data exports
No-code event definition and labeling
Heap Pricing
Free
- Up to 10,000 monthly sessions
- Core analytics charts
- Unlimited enrichment sources
- Guides integrations
- 6 months data history
- SSO support
- Basic event tracking
Growth
- All features in Free
- Chat with Sense: AI Powered Analyst
- Unlimited users & reports
- Chart customization
- CSV exports
- 12 months data history
- Email support
- Custom session volume pricing
Pro
- All features in Growth
- Account analytics
- Engagement matrix
- Report alerts
- Session Replay as add-on
- Standard support
- 3 projects & environments
- Custom session pricing
Premier
- All features in Pro
- Data warehouse integration
- Behavioral targeting
- Unlimited projects
- Advanced user permissions
- Dedicated customer success manager
- Region specific storage
- Premium support packages
Heap Use Cases
FAQ's About Heap
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