Thunai

Thunai is an enterprise AI platform that converts your organization's scattered knowledge into intelligent AI agents. Think of it as creating a digital brain for your company that understands all your documents, processes, and customer interactions.

The platform processes various content types including documents, videos, audio files, meeting transcripts, and chat conversations to build a comprehensive knowledge base. From this foundation, Thunai creates specialized AI agents that can handle voice calls, live chats, email responses, and complex customer support tasks. These agents don't just provide information they take actions, create tickets, schedule meetings, and execute workflows.

Founded by serial entrepreneurs with deep AI expertise, Thunai serves over 500 teams worldwide, helping them automate tier-1 support, assist tier-2 agents, and create seamless customer experiences across all touchpoints.

Getting started with Thunai is straightforward and requires no technical expertise. First, sign up for a free account at thunai.ai and access the intuitive dashboard. The setup process begins by uploading your organizational knowledge including PDFs, documents, videos, meeting recordings, chat logs, and any relevant business content. Thunai's AI brain processes this information automatically, creating a searchable knowledge base.

Here's the step-by-step process:

• Upload content - Add documents, videos, audio files, and links to build your knowledge base

• Configure agents - Create voice, chat, and email agents based on your specific needs

• Set parameters - Define agent personalities, response styles, and workflow triggers

• Connect integrations - Link with your existing tools like CRM, helpdesk, and communication platforms

• Deploy agents - Launch your AI agents across different channels within minutes

• Monitor performance - Track agent interactions, gather insights, and optimize responses

The platform learns continuously from interactions, becoming more accurate and personalized over time. You can create multiple agents for different departments and customize their behavior to match your brand voice.

• AI voice, chat, and email agents for customer interactions

• Intelligent knowledge base processing documents and media

• Real-time human-like voice responses with context understanding

• Automated meeting notes and sentiment analysis

• Multi-language support for global operations

• CRM and helpdesk integrations

• No-code agent deployment and customization

• Enterprise security with on-premises options

• API access for custom integrations

• Analytics and performance monitoring tools