Confluence vs KnowledgeBase: Features, Pricing and User Reviews 2026
Compare features, pricing, reviews, and more to make an informed decision
Confluence
Confluence is a team workspace where knowledge and teamwork meet, enabling teams to create, organize, and collaborate on work together.
KnowledgeBase
KnowledgeBase is an AI-powered knowledge base software that helps teams create help centers and organize information for better customer support.
Confluence
Confluence is a team workspace where knowledge and teamwork meet, enabling teams to create, organize, and collaborate on work together.
KnowledgeBase
KnowledgeBase is an AI-powered knowledge base software that helps teams create help centers and organize information for better customer support.
Confluence
Unlimited pages and spaces for organizing content
Real-time collaboration with multiple editors
Whiteboards for visual brainstorming
Pre-built templates for faster document creation
AI-powered summaries and content generation
Database views with automatic updates
Integration with Jira, Slack, and 100+ apps
Comments, mentions, and task assignments
Mobile apps for iOS and Android
Advanced search and content discovery
KnowledgeBase
AI-powered article and content generation
QuickAnswer for instant tailored responses
Unlimited articles and team members
Multiple knowledge bases from one account
Rich text editor with media support
Automatic branding customization
Custom domain and password protection
Analytics and Google Analytics integration
Drag-and-drop content management
24/7 live chat support
Multilingual knowledge base support
Confluence
Confluence offers four pricing tiers to match different team sizes and needs. The Free plan is perfect for small teams with up to 10 users, offering unlimited pages, basic whiteboards, and 2GB storage. There are no time limits or credit card requirements.
The Standard plan costs $5.42 per user monthly and adds AI features with Rovo Search and Chat, guest access, advanced permissions, and expands storage to 250GB. It supports up to 150,000 users.
The Premium plan at $10.44 per user monthly includes everything from Standard plus unlimited pages and spaces, unlimited whiteboards, unlimited storage, and 24/7 support with a 99.9% uptime guarantee.
For large organizations, the Enterprise plan provides custom pricing with advanced security, admin controls, cross-product insights, unlimited automation, and support for up to 150 sites with 99.95% uptime.
KnowledgeBase
KnowledgeBase offers simple pricing designed for small and medium businesses. There is one plan that includes all features, making it easy to understand what you get.
The Monthly Plan costs $59 per month and includes one knowledge base with unlimited articles and unlimited team members. If you need additional knowledge bases, you can add them for $24.99 each per month.
The Annual Plan costs $49 per month (billed yearly) and saves you 20% compared to monthly billing. Additional knowledge bases cost $21.99 each per month with annual billing.
All plans include AI content features, QuickAnswer, help center customization, analytics, and 24/7 live chat support. A 14-day free trial is available with no credit card required.
Key features in all plans: unlimited articles, unlimited seats, AI content editor, branding customization, QuickAnswer, analytics, custom domain, password protection, and Google Analytics integration.
