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Confluence vs Document360: Features, Pricing and User Reviews 2026

Compare features, pricing, reviews, and more to make an informed decision

Try Confluence
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Confluence

Confluence is a team workspace where knowledge and teamwork meet, enabling teams to create, organize, and collaborate on work together.

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Try Document360
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Document360

Document360 is an AI-powered knowledge base platform that helps teams create, manage, and share product documentation efficiently.

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Confluence

  • Unlimited pages and spaces for organizing content

  • Real-time collaboration with multiple editors

  • Whiteboards for visual brainstorming

  • Pre-built templates for faster document creation

  • AI-powered summaries and content generation

  • Database views with automatic updates

  • Integration with Jira, Slack, and 100+ apps

  • Comments, mentions, and task assignments

  • Mobile apps for iOS and Android

  • Advanced search and content discovery

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Document360

  • AI-powered writing and search assistance

  • Visual and markdown editors with media support

  • Auto-translate to 50+ languages

  • Version control and rollback options

  • Custom workflows and approval processes

  • Detailed analytics and reporting

  • SEO optimization tools

  • API documentation support

  • Team collaboration features

  • 30+ third-party integrations

  • Custom branding and design

  • Mobile-responsive knowledge base

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Confluence

Confluence offers four pricing tiers to match different team sizes and needs. The Free plan is perfect for small teams with up to 10 users, offering unlimited pages, basic whiteboards, and 2GB storage. There are no time limits or credit card requirements.

The Standard plan costs $5.42 per user monthly and adds AI features with Rovo Search and Chat, guest access, advanced permissions, and expands storage to 250GB. It supports up to 150,000 users.

The Premium plan at $10.44 per user monthly includes everything from Standard plus unlimited pages and spaces, unlimited whiteboards, unlimited storage, and 24/7 support with a 99.9% uptime guarantee.

For large organizations, the Enterprise plan provides custom pricing with advanced security, admin controls, cross-product insights, unlimited automation, and support for up to 150 sites with 99.95% uptime.

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Document360

Document360 offers three main pricing tiers with custom pricing based on your needs. All plans include a 14-day free trial with full Enterprise features.

The Professional Plan is built for growing teams and includes internal and external knowledge bases, custom domains, auto-translation to 50+ languages, SEO customization, API documentation, and AI writing tools. You also get 24/5 support and guided setup.

The Business Plan adds advanced features for mid-sized teams, including custom workflow builders, embedded help centers, support ticket deflection, advanced analytics, integration with 30+ tools, API support, and a dedicated account manager. This plan includes AI search and answer capabilities.

The Enterprise Plan provides everything in Business plus multiple sign-on options, interactive decision trees, testing environments, security audit trails, dedicated design experts, and 24/5 priority support. Enterprise customers get auto-generated glossaries through AI.

Pricing varies by region and usage. Contact Document360 for specific pricing details tailored to your organization.