Better Stack vs Rootly: Features, Pricing and User Reviews 2026

Better Stack offers a generous free plan and flexible paid options to fit different team sizes and needs.

The Free Plan includes 10 monitors, 1 status page, 10 heartbeats, 100,000 error exceptions, and 3GB of logs stored for 3 days. This makes it perfect for small projects and startups testing the platform.

For growing teams, the Responder Plan costs $34 per user monthly and adds advanced incident management features with on-call scheduling and escalation workflows.

The Telemetry Plans scale based on usage. Nano starts at $30 monthly, Micro at $120, Mega at $250, and Tera at $500 monthly. These plans offer increased monitoring limits, extended log retention, and higher data point allowances.

Additional services include extra monitors at $25 per 50 monitors, enhanced status pages starting at $15 monthly, and call routing at $250 per phone number monthly.

Rootly offers two main pricing tiers designed for different team sizes and needs.

• Essentials ($20/user/month): Perfect for startups and growing companies. This plan includes Slack-native incident response, AI features like chat assistant and summaries, automated workflows, playbooks, one external and one internal status page, mobile apps, basic integrations with tools like Jira and Datadog, and SSO authentication. You get 14 days free to try everything.

• Enterprise (Custom pricing): Built for large organizations with complex needs. This includes everything in Essentials plus Microsoft Teams support, unlimited status pages, advanced workflows and custom forms, private incidents, custom dashboards, advanced security features like audit logs and custom data retention, support for unlimited organizations, and priority support available around the clock.

Both plans include the core AI capabilities and Terraform provider. Contact their sales team for Enterprise pricing details.