Better Stack vs PagerDuty: Features, Pricing and User Reviews 2026

Better Stack offers a generous free plan and flexible paid options to fit different team sizes and needs.

The Free Plan includes 10 monitors, 1 status page, 10 heartbeats, 100,000 error exceptions, and 3GB of logs stored for 3 days. This makes it perfect for small projects and startups testing the platform.

For growing teams, the Responder Plan costs $34 per user monthly and adds advanced incident management features with on-call scheduling and escalation workflows.

The Telemetry Plans scale based on usage. Nano starts at $30 monthly, Micro at $120, Mega at $250, and Tera at $500 monthly. These plans offer increased monitoring limits, extended log retention, and higher data point allowances.

Additional services include extra monitors at $25 per 50 monitors, enhanced status pages starting at $15 monthly, and call routing at $250 per phone number monthly.

PagerDuty offers flexible pricing to accommodate teams of different sizes and needs.

The Free plan supports up to 5 users with basic on-call scheduling, 100 international notifications per month, and access to 700+ integrations. This is ideal for small teams getting started with incident management.

The Professional plan costs $25 per user monthly and adds enhanced chat integration, more notifications, major incident workflows, external status pages, and email support.

The Business plan at $49 per user monthly is the most popular option. It includes custom fields, advanced integrations with ITSM tools, multi-year data access, internal status pages, and 5,000 credits for PagerDuty Advance.

The Enterprise plan requires custom pricing and delivers end-to-end incident management with premium Slack actions, up to 100 custom incident types, post-incident reviews, bi-directional ServiceNow sync, and includes premium status pages and live call routing.