PagerDuty vs Instatus: Features, Pricing and User Reviews 2026

PagerDuty offers flexible pricing to accommodate teams of different sizes and needs.

The Free plan supports up to 5 users with basic on-call scheduling, 100 international notifications per month, and access to 700+ integrations. This is ideal for small teams getting started with incident management.

The Professional plan costs $25 per user monthly and adds enhanced chat integration, more notifications, major incident workflows, external status pages, and email support.

The Business plan at $49 per user monthly is the most popular option. It includes custom fields, advanced integrations with ITSM tools, multi-year data access, internal status pages, and 5,000 credits for PagerDuty Advance.

The Enterprise plan requires custom pricing and delivers end-to-end incident management with premium Slack actions, up to 100 custom incident types, post-incident reviews, bi-directional ServiceNow sync, and includes premium status pages and live call routing.

Instatus offers three pricing tiers to suit different team sizes and needs. The free plan gives you core features with support for up to 15 monitors, 5 team members, and 200 subscribers, making it perfect for small teams and startups.

The Starter plan is completely free and includes email alerts, checks every 2 minutes, and a public status page. You can monitor 15 services and have up to 5 team members and 2 on-call members.

The Pro plan costs $20 per month and unlocks 50 monitors, 30-second checks, email and SMS alerts, 50 team members, 20 on-call members, custom domain support, and toggleable public or private pages with up to 5,000 subscribers.

The Business plan is $300 per month and provides 1,000 monitors, SMS and phone call alerts, unlimited team members, 50 on-call members, SAML SSO, 3 custom domains, and support for 25,000 subscribers.