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PagerDuty vs Statuspage: Features, Pricing and User Reviews 2026

Compare features, pricing, reviews, and more to make an informed decision

Try PagerDuty
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PagerDuty

PagerDuty is a cloud-based incident management platform that helps teams respond to and resolve critical issues faster with automated alerts.

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Try Statuspage
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Statuspage

Statuspage is a communication tool that helps teams inform users about outages, incidents, and scheduled maintenance with automated notifications.

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PagerDuty

  • Real-time alerts via phone, SMS, email, and mobile push

  • Automated on-call scheduling with rotation management

  • Escalation policies for backup coverage

  • Integration with 700+ monitoring and collaboration tools

  • Incident workflows with automation and AI assistance

  • Slack and Microsoft Teams chat integration

  • Status pages for stakeholder communication

  • Post-incident analysis and learning tools

  • Mobile apps for on-the-go incident management

  • Advanced analytics and reporting

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Statuspage

  • Create public, private, or audience-specific status pages

  • Automated incident notifications via email, SMS, and webhooks

  • Integration with monitoring tools and chat platforms

  • Scheduled maintenance announcements

  • Real-time system metrics display

  • Custom branding with CSS, HTML, JavaScript

  • Component-level status tracking

  • Incident templates for faster response

  • REST API access

  • Historical uptime showcase

  • Third-party component monitoring

  • Team collaboration features

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PagerDuty

PagerDuty offers flexible pricing to accommodate teams of different sizes and needs.

The Free plan supports up to 5 users with basic on-call scheduling, 100 international notifications per month, and access to 700+ integrations. This is ideal for small teams getting started with incident management.

The Professional plan costs $25 per user monthly and adds enhanced chat integration, more notifications, major incident workflows, external status pages, and email support.

The Business plan at $49 per user monthly is the most popular option. It includes custom fields, advanced integrations with ITSM tools, multi-year data access, internal status pages, and 5,000 credits for PagerDuty Advance.

The Enterprise plan requires custom pricing and delivers end-to-end incident management with premium Slack actions, up to 100 custom incident types, post-incident reviews, bi-directional ServiceNow sync, and includes premium status pages and live call routing.

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Statuspage

Statuspage offers different pricing tiers for public and private pages to fit various needs.

Public Pages help you communicate with external customers. The Free Plan includes 100 subscribers, 25 components, 2 team members, and basic notifications. The Hobby Plan ($29/month) adds more subscribers and customization. The Startup Plan ($99/month) includes 1,000 subscribers and SMS notifications. The Business Plan ($399/month) offers 5,000 subscribers with advanced customization and role-based access. The Enterprise Plan ($1,499/month) provides 25,000 subscribers and priority support.

Private Pages are for internal team communication. Plans range from Starter ($79/month) to Enterprise ($1,499/month) with authenticated subscribers and enhanced security features.

Audience-Specific Pages start at $300/month for customized user group communication. All plans include SSL, REST API access, and core features like incident management and scheduled maintenance.