PagerDuty vs Status.io: Features, Pricing and User Reviews 2026
Compare features, pricing, reviews, and more to make an informed decision
PagerDuty
PagerDuty is a cloud-based incident management platform that helps teams respond to and resolve critical issues faster with automated alerts.
Status.io
Status.io is a hosted status page platform that helps companies communicate system status, incidents, and maintenance updates to users.
PagerDuty
PagerDuty is a cloud-based incident management platform that helps teams respond to and resolve critical issues faster with automated alerts.
Status.io
Status.io is a hosted status page platform that helps companies communicate system status, incidents, and maintenance updates to users.
PagerDuty
Real-time alerts via phone, SMS, email, and mobile push
Automated on-call scheduling with rotation management
Escalation policies for backup coverage
Integration with 700+ monitoring and collaboration tools
Incident workflows with automation and AI assistance
Slack and Microsoft Teams chat integration
Status pages for stakeholder communication
Post-incident analysis and learning tools
Mobile apps for on-the-go incident management
Advanced analytics and reporting
Status.io
Incident tracking and management system
Planned maintenance scheduling with reminders
Email and SMS subscriber notifications
Custom domain and branded design
Real-time performance metrics display
ChatOps integration with Slack and Teams
Status badges for embedding on websites
Developer API for automation
Multi-region hosted infrastructure
SSO and private page options
PagerDuty
PagerDuty offers flexible pricing to accommodate teams of different sizes and needs.
The Free plan supports up to 5 users with basic on-call scheduling, 100 international notifications per month, and access to 700+ integrations. This is ideal for small teams getting started with incident management.
The Professional plan costs $25 per user monthly and adds enhanced chat integration, more notifications, major incident workflows, external status pages, and email support.
The Business plan at $49 per user monthly is the most popular option. It includes custom fields, advanced integrations with ITSM tools, multi-year data access, internal status pages, and 5,000 credits for PagerDuty Advance.
The Enterprise plan requires custom pricing and delivers end-to-end incident management with premium Slack actions, up to 100 custom incident types, post-incident reviews, bi-directional ServiceNow sync, and includes premium status pages and live call routing.
Status.io
Status.io offers three main pricing tiers to fit different organization sizes and needs:
Basic Plan ($79/month): Supports 500 subscribers and 5 team members with 10 metrics. Includes incident management, status badges, and basic notifications. Does not include custom branding or ChatOps features.
Standard Plan ($149/month): Accommodates 2,000 subscribers and 20 team members with 20 metrics. Adds ChatOps integration with Slack and Teams, SMS notifications, custom email domain, and white-label branding with custom CSS.
Plus Plan ($349/month): Designed for larger teams with 5,000 subscribers and 50 team members. Includes all Standard features plus custom SSL certificates, SSO authentication, private mode with IP restrictions, audit trail, and compliance tools.
Annual billing provides a 5% discount on all plans. All plans include one public status page, custom domain support, incident templates, and the developer API.