PagerDuty vs Status.io: Features, Pricing and User Reviews 2026

PagerDuty offers flexible pricing to accommodate teams of different sizes and needs.

The Free plan supports up to 5 users with basic on-call scheduling, 100 international notifications per month, and access to 700+ integrations. This is ideal for small teams getting started with incident management.

The Professional plan costs $25 per user monthly and adds enhanced chat integration, more notifications, major incident workflows, external status pages, and email support.

The Business plan at $49 per user monthly is the most popular option. It includes custom fields, advanced integrations with ITSM tools, multi-year data access, internal status pages, and 5,000 credits for PagerDuty Advance.

The Enterprise plan requires custom pricing and delivers end-to-end incident management with premium Slack actions, up to 100 custom incident types, post-incident reviews, bi-directional ServiceNow sync, and includes premium status pages and live call routing.

Status.io offers three main pricing tiers to fit different organization sizes and needs:

• Basic Plan ($79/month): Supports 500 subscribers and 5 team members with 10 metrics. Includes incident management, status badges, and basic notifications. Does not include custom branding or ChatOps features.

• Standard Plan ($149/month): Accommodates 2,000 subscribers and 20 team members with 20 metrics. Adds ChatOps integration with Slack and Teams, SMS notifications, custom email domain, and white-label branding with custom CSS.

• Plus Plan ($349/month): Designed for larger teams with 5,000 subscribers and 50 team members. Includes all Standard features plus custom SSL certificates, SSO authentication, private mode with IP restrictions, audit trail, and compliance tools.

Annual billing provides a 5% discount on all plans. All plans include one public status page, custom domain support, incident templates, and the developer API.