Checkly vs Incident.io: Features, Pricing and User Reviews 2026
What are Checkly and Incident.io?
Checkly is a monitoring platform that checks if your websites and apps are working properly. It runs automated tests from different locations around the world to make sure everything functions as expected. Unlike traditional monitoring tools, Checkly lets you write your monitors as code using JavaScript or TypeScript.
The platform specializes in three types of monitoring: browser checks that simulate real user actions, API checks that test your endpoints, and heartbeat monitoring for scheduled jobs. You can use the same Playwright tests you write for development as production monitors.
Checkly provides instant alerts when something breaks, showing you exactly what went wrong with screenshots, logs, and traces. It includes built-in status pages to communicate issues to your users and team members automatically.
Incident.io is a platform that brings together all the tools needed to manage technical incidents in one place. When something breaks, it automatically creates dedicated channels in Slack or Teams, brings in the right people based on schedules, and helps coordinate the response effort.
The platform uses AI to reduce alert noise, suggest fixes, and even investigate problems automatically. It tracks everything that happens during an incident to create detailed timelines without extra work. After incidents are resolved, teams can review what happened and learn from it.
There are multiple pricing levels, from a free Basic plan with core features to Enterprise plans for large organizations. The Pro version includes advanced analytics and private incident handling.
Features of Checkly and Incident.io
Playwright-based browser checks for user journey testing
API and heartbeat monitoring with detailed assertions
Monitoring as code using JavaScript/TypeScript
Global monitoring from 20+ locations
Instant alerts via Slack, email, SMS, PagerDuty
Built-in status pages for incident communication
Private location support for internal apps
CLI for automated deployment
Integration with CI/CD pipelines
OpenTelemetry traces for debugging
AI-powered incident investigation and resolution
Multi-team on-call scheduling with rotation support
Automated Slack and Microsoft Teams workflows
Customizable branded status pages
Real-time incident timeline tracking
Post-incident review and learning tools
Integration with monitoring and ticketing systems
Advanced analytics and reporting
Role-based access control and permissions
Mobile app for on-the-go incident management
Use Cases of Checkly and Incident.io
Pricing of Checkly and Incident.io
Checkly offers flexible pricing to match different team sizes and needs.
The Hobby plan is completely free and perfect for personal projects. You get 10 monitors, 1,000 browser checks, and 10,000 API checks per month, with monitoring from 4 locations.
The Starter plan costs $29 per month and includes 50 monitors, 3,000 browser checks, and 25,000 API checks. You can monitor from 4 locations with checks running as frequently as every minute.
The Team plan at $80 per month is the most popular option. It provides 75 monitors, 12,000 browser checks, 100,000 API checks, and access to all 22 global locations. Checks can run as often as every 30 seconds.
For larger organizations, Enterprise plans offer custom pricing with unlimited monitors, 1-second check frequency, dedicated support, and advanced security features.
Incident.io offers flexible pricing to fit different team sizes and needs.
The Basic plan is completely free and includes core incident response features, single team on-call, and a status page. This works well for small teams getting started with structured incident management.
The Team plan costs $19 per user monthly for incident response, with an additional $12 per user monthly for on-call features. It includes multi-team scheduling, AI automation, and works in Slack environments.
The Pro plan is $25 per user monthly for incident response, plus $20 per user monthly for on-call. It adds advanced insights, private incidents, customizable processes, and Microsoft Teams support alongside Slack.
For larger organizations, the Enterprise plan offers custom pricing with dedicated support, multiple environments, advanced security, and live phone support with guaranteed response times.
FAQs: Checkly vs Incident.io
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