Incident.io vs Statuspage: Features, Pricing and User Reviews 2026

Incident.io offers flexible pricing to fit different team sizes and needs.

The Basic plan is completely free and includes core incident response features, single team on-call, and a status page. This works well for small teams getting started with structured incident management.

The Team plan costs $19 per user monthly for incident response, with an additional $12 per user monthly for on-call features. It includes multi-team scheduling, AI automation, and works in Slack environments.

The Pro plan is $25 per user monthly for incident response, plus $20 per user monthly for on-call. It adds advanced insights, private incidents, customizable processes, and Microsoft Teams support alongside Slack.

For larger organizations, the Enterprise plan offers custom pricing with dedicated support, multiple environments, advanced security, and live phone support with guaranteed response times.

Statuspage offers different pricing tiers for public and private pages to fit various needs.

Public Pages help you communicate with external customers. The Free Plan includes 100 subscribers, 25 components, 2 team members, and basic notifications. The Hobby Plan ($29/month) adds more subscribers and customization. The Startup Plan ($99/month) includes 1,000 subscribers and SMS notifications. The Business Plan ($399/month) offers 5,000 subscribers with advanced customization and role-based access. The Enterprise Plan ($1,499/month) provides 25,000 subscribers and priority support.

Private Pages are for internal team communication. Plans range from Starter ($79/month) to Enterprise ($1,499/month) with authenticated subscribers and enhanced security features.

Audience-Specific Pages start at $300/month for customized user group communication. All plans include SSL, REST API access, and core features like incident management and scheduled maintenance.