Incident.io vs Instatus: Features, Pricing and User Reviews 2026

Incident.io offers flexible pricing to fit different team sizes and needs.

The Basic plan is completely free and includes core incident response features, single team on-call, and a status page. This works well for small teams getting started with structured incident management.

The Team plan costs $19 per user monthly for incident response, with an additional $12 per user monthly for on-call features. It includes multi-team scheduling, AI automation, and works in Slack environments.

The Pro plan is $25 per user monthly for incident response, plus $20 per user monthly for on-call. It adds advanced insights, private incidents, customizable processes, and Microsoft Teams support alongside Slack.

For larger organizations, the Enterprise plan offers custom pricing with dedicated support, multiple environments, advanced security, and live phone support with guaranteed response times.

Instatus offers three pricing tiers to suit different team sizes and needs. The free plan gives you core features with support for up to 15 monitors, 5 team members, and 200 subscribers, making it perfect for small teams and startups.

The Starter plan is completely free and includes email alerts, checks every 2 minutes, and a public status page. You can monitor 15 services and have up to 5 team members and 2 on-call members.

The Pro plan costs $20 per month and unlocks 50 monitors, 30-second checks, email and SMS alerts, 50 team members, 20 on-call members, custom domain support, and toggleable public or private pages with up to 5,000 subscribers.

The Business plan is $300 per month and provides 1,000 monitors, SMS and phone call alerts, unlimited team members, 50 on-call members, SAML SSO, 3 custom domains, and support for 25,000 subscribers.