Incident.io vs Status.io: Features, Pricing and User Reviews 2026

Incident.io offers flexible pricing to fit different team sizes and needs.

The Basic plan is completely free and includes core incident response features, single team on-call, and a status page. This works well for small teams getting started with structured incident management.

The Team plan costs $19 per user monthly for incident response, with an additional $12 per user monthly for on-call features. It includes multi-team scheduling, AI automation, and works in Slack environments.

The Pro plan is $25 per user monthly for incident response, plus $20 per user monthly for on-call. It adds advanced insights, private incidents, customizable processes, and Microsoft Teams support alongside Slack.

For larger organizations, the Enterprise plan offers custom pricing with dedicated support, multiple environments, advanced security, and live phone support with guaranteed response times.

Status.io offers three main pricing tiers to fit different organization sizes and needs:

• Basic Plan ($79/month): Supports 500 subscribers and 5 team members with 10 metrics. Includes incident management, status badges, and basic notifications. Does not include custom branding or ChatOps features.

• Standard Plan ($149/month): Accommodates 2,000 subscribers and 20 team members with 20 metrics. Adds ChatOps integration with Slack and Teams, SMS notifications, custom email domain, and white-label branding with custom CSS.

• Plus Plan ($349/month): Designed for larger teams with 5,000 subscribers and 50 team members. Includes all Standard features plus custom SSL certificates, SSO authentication, private mode with IP restrictions, audit trail, and compliance tools.

Annual billing provides a 5% discount on all plans. All plans include one public status page, custom domain support, incident templates, and the developer API.