Otter.ai vs Avoma: Features, Pricing and User Reviews 2026
What are Otter.ai and Avoma?
Otter.ai is an AI meeting assistant that turns spoken conversations into clear, searchable notes. It can join your Zoom, Google Meet, or Microsoft Teams calls automatically, or record in-person talks through its mobile app.
As you talk, Otter writes a live transcript, tags each speaker, and captures slides shown on screen. Once the meeting ends, it builds a summary with the key topics, decisions, and action items, so you do not have to write anything down yourself.
Otter AI Chat lets you ask questions about one meeting or your full meeting history, and connects with tools like Salesforce, HubSpot, and Slack to push notes where your team already works.
There is a free plan for light use, along with Pro, Business, and Enterprise plans that add more transcription minutes, team features, and security controls for larger organizations.
Avoma is an all in one AI platform that helps teams get more out of every meeting. It joins your calls, records them, writes a live transcript, and turns the conversation into clear notes with action items, so nobody has to take notes by hand.
Beyond note taking, Avoma includes a scheduler and lead router for booking calls, a Conversation Intelligence module for call scoring and coaching, and a Revenue Intelligence module for tracking deals, forecasts, and pipeline health.
It connects with tools like Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, and Slack, and it works on the web, desktop, mobile, and through a Chrome extension.
Avoma offers a free 14 day trial with every feature unlocked, then moves to paid plans priced per recorder seat, while people who only need to view notes stay free.
Features of Otter.ai and Avoma
Real-time meeting transcription and captions
AI generated summaries and action items
Otter AI Chat for instant answers
Auto-joins Zoom, Teams, and Google Meet
Bot-free desktop and Chrome recording
Custom vocabulary and speaker identification
Integrations with Salesforce, HubSpot, and Zapier
SSO, SCIM, and HIPAA support for enterprise
Mobile apps for iOS and Android
Searchable meeting history and exports
Automatic call recording and transcription
AI meeting notes and action items
Ask Avoma AI copilot for meetings and deals
Unlimited 1:1, group, and round robin scheduling
Lead routing based on CRM rules
AI call scoring and coaching scorecards
Deal risk alerts and win loss analysis
Sales forecasting and pipeline reports
CRM sync with Salesforce and HubSpot
Free view only seats for collaborators
Use Cases of Otter.ai and Avoma
Pricing of Otter.ai and Avoma
Otter.ai offers four plans to fit different needs, from solo users to large companies.
Basic (Free): 300 transcription minutes a month, 5 workspace members, and basic AI Chat.
Pro ($16.99/month, or $8.33/month billed yearly): 1,200 transcription minutes, unlimited history, advanced search, and integrations.
Business ($24/month, or $19.99/month billed yearly): Unlimited meetings and transcription, 6,000 imported file minutes, usage analytics, and priority support.
Enterprise (Custom pricing): Unlimited workspace members, SSO, SCIM, custom AI workflows, and enterprise level security.
Yearly billing saves up to 51% compared to paying monthly, and all plans include core features like speaker identification and meeting summaries.
Avoma prices its core plans per recorder seat, while people who only view notes always stay free. The Startup plan starts at $29 a month, or $19 a month billed annually, and covers up to 25 seats with unlimited recording, transcription, and AI notes.
The Organization plan, Avoma's most popular option, costs $39 a month or $29 annually for up to 100 seats, adding custom AI topics, group scheduling, and API access.
The Enterprise plan is billed annually only at $39 a seat and adds single sign on, HIPAA compliance, and a dedicated success manager.
Teams can add Conversation Intelligence or Revenue Intelligence for $35 a month each, or $29 annually, and Lead Router for $25 a month, or $19 annually. A 14 day free trial with every add-on included is available with no credit card required.
FAQs: Otter.ai vs Avoma
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