Best 3 tools for Collecting User Feedback in 2025
Design and implement systematic feedback collection processes to gather valuable insights from customers and users. Essential for product teams and businesses focused on continuous improvement, user satisfaction, and data-driven decision making.
HeyForm
HeyForm
HeyForm is a powerful open-source form builder designed to make data collection simple and engaging for everyone. Think of it as the perfect mix between user-friendly design and powerful functionality, but completely free and open-source.
Customerly
Customerly
Customerly is a complete customer service platform that uses AI to automate support conversations, manage live chat, and handle email marketing campaigns. Think of it as having a smart assistant that works 24/7 to help your customers while you focus on growing your business.
Userback
Userback
Userback is a comprehensive visual feedback and bug reporting platform designed to help software teams collect, understand, and act on user feedback faster than ever before. Think of it as a bridge between your users and your development team that captures not just what people say, but shows exactly what they mean.