Fireflies.ai vs Otter.ai: Features, Pricing and User Reviews 2026

Fireflies.ai is an AI powered meeting assistant that joins your calls on Zoom, Google Meet, Microsoft Teams, and other platforms to record, transcribe, and summarize conversations automatically. It turns spoken discussions into a searchable knowledge base, complete with timestamps, speaker labels, and action items, so nothing important gets lost.

You can ask AskFred, its built in AI assistant, questions about any past meeting and get instant answers. Beyond notetaking, Fireflies offers Live Assist for real time help during calls, AI Skills to automate repetitive tasks, and Voice Agents that can run conversations on your behalf.

It connects with over 100 tools including CRMs, project managers, and chat apps, making it useful for sales, recruiting, and everyday team meetings.

Otter.ai is an AI meeting assistant that turns spoken conversations into clear, searchable notes. It can join your Zoom, Google Meet, or Microsoft Teams calls automatically, or record in-person talks through its mobile app.

As you talk, Otter writes a live transcript, tags each speaker, and captures slides shown on screen. Once the meeting ends, it builds a summary with the key topics, decisions, and action items, so you do not have to write anything down yourself.

Otter AI Chat lets you ask questions about one meeting or your full meeting history, and connects with tools like Salesforce, HubSpot, and Slack to push notes where your team already works.

There is a free plan for light use, along with Pro, Business, and Enterprise plans that add more transcription minutes, team features, and security controls for larger organizations.